HOTWORX - San Antonio, TX - Alamo Heights

HOTWORX - San Antonio, TX - Alamo Heights

🔆 Infrared Sauna

📍 999 E Basse Rd Suite 151, San Antonio, Texas, 78209

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⭐ 4.3 (69 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ infrared sauna heated✓ clean sauna facilities✓ good for recovery✓ quick sweat sessions✓ well-maintained studio✓ first session free

What Visitors Noted

• small sauna size• members hogging sauna• rude member behavior• poor booking enforcement⚠ mixed feedback on staff⚠ mixed feedback on management• no cold plunge mentioned• no contrast therapy mentioned• inadequate member communication• difficult cancellation process• unresponsive phone contact

This 24-hour infrared fitness studio provides members with access to a variety of virtually instructed infrared sauna workouts. The studio features individual sauna rooms, each equipped with infrared heating, which members find great for recovery and achieving a quick, effective sweat. The sauna facilities are consistently described as extremely clean and well-maintained. However, some members note the sauna rooms are small, with a capacity for three people, and have experienced issues with other members occupying spaces without proper booking or displaying inconsiderate behavior. The gym offers a range of infrared sauna workout sessions, including 15-minute High-Intensity Interval Training and 30-minute isometric workouts such as Hot Pilates, Hot Yoga, Hot Barre, Hot Core, Hot Cycle, and Hot Blast. New guests can take advantage of a complimentary first session. Feedback on management and staff is mixed; some members praise the friendly and helpful customer service, citing specific staff members and a well-managed, clean environment, while others report difficulties with membership cancellation and unresponsive phone contact. The overall atmosphere is that of a dedicated fitness studio focused on infrared heat therapy, though experiences can vary based on member conduct and administrative interactions.

What Reviewers Love

  • The infrared sauna facilities are consistently noted as extremely clean and well-maintained.
  • Many members find the workouts effective for recovery and achieving a quick sweat.
  • Several reviews highlight friendly and helpful staff, contributing to a positive experience.

Amenities

Infrared sauna roomsVirtually instructed workoutsComplimentary first session

Frequently Asked Questions

What is the capacity for the sauna rooms?

The sauna rooms are designed for a capacity of three people, though some members find them small.

Is there a trial option for new members?

Yes, the first session for new guests is complimentary.

How is customer service and management at this location?

Experiences vary. Some members report excellent, friendly service and well-managed operations, while others have encountered difficulties with membership cancellation and unresponsive communication.