America's Steam, Sauna & Spas
📍 2831 W Rascher Ave, Chicago, Illinois, 60625
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa specializes in the expert repair, maintenance, and installation of residential steam saunas and steam showers. Spa-goers report that their technicians provide essential service to ensure these units function at their peak, with one guest noting their steam generator had "never ever worked remotely to how amazing it’s working now" after a professional adjustment. The service encompasses troubleshooting, repairing, and rebuilding units from brands like Amerec and Mr. Steam, with technicians offering valuable maintenance tips to extend the life and enjoyment of the equipment. The focus is on restoring the quality of the in-home sauna and steam experience, which is particularly appreciated during colder months.
Staff
The spa is a family-run business with a team of knowledgeable and personable technicians. Guests frequently mention staff members by name, including Martha and Nancy in the office for patient scheduling, and technicians Jim and Alex. Spa-goers describe Jim as honest and easy to talk to, providing clear options without pressure. Alex is noted for being extremely informative, explaining repairs in detail and offering helpful maintenance tips. The staff's expertise in steam, sauna, and whirlpool systems is consistently highlighted as a cornerstone of the service.
Pricing
Guests consistently describe the service as offering good value, with reasonable and competitive pricing. The spa provides honest consultations where Jim spells out options without a hard sell, allowing guests to make informed decisions. The value for the price is described by one guest as "out of this world," leading many to state they will not use anyone else for their steam sauna maintenance needs.
What Reviewers Love
- Technicians Jim and Alex are praised for being extremely knowledgeable, honest, and providing clear, informative service.
- The business offers great value, with guests highlighting reasonable pricing and professional workmanship.
- The staff, including office personnel Martha and Nancy, are noted for their patience and helpfulness in scheduling.
Amenities
Frequently Asked Questions
What brands of steam and sauna equipment do you service?
The spa services a range of brands, including specific mentions of Amerec, Mr. Steam, and Roma steam generators.
How is the appointment scheduling process?
Scheduling is handled by the office staff, Nancy and Martha, who are described as patient. Some guests note the process can be informal, with confirmation details sometimes provided closer to the appointment date.
Are your technicians qualified for complex repairs?
Yes, the technicians, Jim and Alex, are highlighted for their deep knowledge and capability, successfully completing repairs that others could not, including work on discontinued parts and complex installations.
