Palm Beach Tan
📍 600 Chastain Rd NW Ste 412, Kennesaw, Georgia, 30144
Pricing
| Service | Price |
|---|---|
| Membership | Wellness Plus: $99.95 (unlimited Clearlight + Red Light), Sauna Plus: $89.95 (unlimited Clearlight), Red Light: $49.95 (unlimited LightStim), Sauna: $49.95 (unlimited Clearlight) |
| Private Session | Single sessions: Infrared Sauna with Red Light $135, Infrared Sauna $135, Salt/Halotherapy $60, Red Light $50, Chromotherapy $20. 3-Pack bundles: Infrared Sauna with Red Light $50, Infrared Sauna $50, Salt/Halotherapy $25, Red Light $25, Chromotherapy $10 |
| Wellness memberships include: Wellness Plus $99.95 (unlimited Clearlight + Red Light), Sauna Plus $89.95 (unlimited Clearlight), Red Light $49.95 (unlimited LightStim), Sauna $49.95 (unlimited Clearlight). Single sessions: Infrared Sauna with Red Light $135, Infrared Sauna $135, Salt/Halotherapy $60, Red Light $50, Chromotherapy $20. 3-Pack bundles: Infrared Sauna with Red Light $50, Infrared Sauna $50, Salt/Halotherapy $25, Red Light $25, Chromotherapy $10. Package deals: Sauna + Red Light $285, Sauna + Salt/Halotherapy $210, Sauna + Chromotherapy $165. Sessions expire 30 days from purchase. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
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This venue offers full-spectrum infrared sauna sessions, which are promoted for wellness and stress reduction. Guests do not mention specific sauna temperatures, cold plunge availability, or contrast therapy protocols in their feedback for this location.
Additional Amenities
The primary services are tanning beds and spray tanning. The venue also provides red light therapy. Guests appreciate the quality and updated nature of the tanning beds, which are often equipped with new bulbs. A "fresh up station" is available for visitors needing to refresh midday. The products sold are noted to be very high quality.
Pricing
The venue offers a multi-location membership, which is a noted benefit for travelers. However, guests report significant issues with misleading membership pricing and unexpected charges. Some visitors feel the products and offered "deals" are ridiculously overpriced. There is also frustration regarding a policy that dictates tanning session durations, with some guests questioning why they cannot use the full time they pay for.
Staff
Feedback on staff is overwhelmingly negative. Multiple guests describe employees as rude, having a poor attitude, and providing inconsistent or false information. Specific complaints include staff being visibly upset when guests decline product purchases, giving blunt or "bitchy" responses, and providing conflicting stories about services like bulb replacements or free spray tan offers. The manager, Bailey, is mentioned by name in one account but did not resolve the guest's concern.
Location & Expansion
A key benefit is the convenience of a multi-location membership valid at many salons across the US. However, some guests express distrust of the company's business practices, citing a pattern of acquiring and closing locally owned salons without notice to clients.
What Reviewers Love
- The tanning beds are frequently described as high quality and updated with new bulbs.
- The multi-location membership offers great convenience for those who travel.
- The venue provides a "fresh up station" for guests to use midday.
Amenities
Frequently Asked Questions
Can I use my membership at other Palm Beach Tan locations?
Yes, the multi-location membership is a noted benefit for travelers and allows use at many different locations across the US.
Are the tanning beds well-maintained?
Guests frequently note that the beds are nice, up to date, and normally have new bulbs, though there are reports of inconsistent communication regarding bulb replacement schedules.
Is customer service a known issue at this location?
Numerous guests report consistently poor customer service, citing rude staff, misleading information about memberships and pricing, and unhelpful management when issues arise.
