Emerald Ivory Wellness Spa
📍 3259 N Ashland Ave, Chicago, Illinois, 60657
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
The spa's wellness experience centers on its infrared sauna, located within a dedicated relaxation room. Spa-goers specifically mention the relaxing infrared sauna and describe the overall sauna experience as "pure bliss." This feature is a key component of the introductory spa package, which includes time in the relaxation room with the sauna. The experience is complemented by thoughtful amenities provided during the session, such as fresh tea and fruit, creating a holistic wellness ritual that guests frequently highlight as a perfect way to top off their visit.
Atmosphere
From the moment guests enter, they are transported into a serene oasis described as a "zen garden." The ambiance is consistently noted as beautiful, calming, and thoughtfully curated, with every detail from the smells, sounds, and colors designed to promote total relaxation. The space is also highlighted for being super clean, welcoming, and well-kept, contributing to an environment where guests feel immediately comforted.
Staff
The customer service receives exceptional praise, with guests rating it a "10 out of 10." The owner is noted for being incredibly kind, knowledgeable, and going above and beyond, such as providing personalized touches like birthday roses. Specific team members like Kaila (or Kayla) and Patience are mentioned by name for being personable, professional, and hospitable. Staff are described as warm, engaging, and committed to ensuring guests feel comfortable, supported, and well-informed about treatments.
Additional Amenities
Beyond the infrared sauna, the spa offers a variety of treatments including facials, massages, body contouring, and colonics. The introductory spa package includes a back facial, back massage, facial, and access to a hot tub alongside the sauna. To enhance the experience, the spa provides additional amenities like wine, water, tea, and fresh fruit. Guests are also provided with slippers upon entry to shift into the spa environment.
