The Spa at Four Seasons Hotel Seattle

📍 99 Union St, Seattle, Washington, 98101

Cold Plunge & Sauna

The spa provides guests with access to a steam room and a sauna, which are included with service appointments. Guests can use these facilities on the day of their treatment. The men's locker room area includes a steam room, showers, and lockers. However, spa-goers note that the locker rooms can become messy, with reports of overflowing hampers and trash on the floor, and lack a dedicated full-time attendant for upkeep. Spa guests are not allowed to visit the pool or whirlpool facilities.

Atmosphere

The spa offers a peaceful and calming atmosphere. The relaxation room is described as quite calming and includes light snacks and drinks. The lounge area provides a space to relax before an appointment. Excellent cleaning and capacity policies help some guests feel at ease.

Staff

Feedback on staff is mixed. Specific therapists like Shaweh, Kathleen, and Kalissa receive high praise for being skilled, soothing, and providing excellent, detailed service with great communication. However, other guests report issues with customer service, including poor communication on reservations, no follow-up on complaints, and instances where massage durations were significantly shorter than booked. Some guests also mention experiences where specific requests during treatments were not accommodated.

Additional Amenities

The spa provides robes and slippers, though some guests have found slippers with an oil residue. The facility features new massage tables with an automated drop-down area to accommodate large-chested individuals for enhanced comfort. Services beyond massages include manicures, pedicures, and facials, though there is a report of gel polish chipping quickly.