Sundays Sun Spa Wellness
📍 750 Independence Blvd, Virginia Beach, Virginia, 23455
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa offers a Personal Thera-Sauna as part of its wellness services. Spa-goers specifically enjoy using the tanning beds, including stand-up options, to achieve a warm, natural-looking glow. The tanning experience is noted for its mood-improving benefits and is often paired with other services for a complete session. The environment for these services is maintained as very clean.
Staff
The staff is a defining feature, with guests consistently describing them as sweet, kind, helpful, welcoming, and exceptionally knowledgeable. Specific employees like Gigi, Amber, Baileigh, Kayla, and Bridgette receive high praise for their outstanding customer service, professional guidance, and for making guests feel comfortable. Gigi is noted for listening to individual concerns and providing tailored recommendations without employing pushy sales tactics. However, some guests report mixed experiences, noting that sales approaches can feel pushy and that the customer service line for membership cancellations was handled poorly by one representative.
Additional Amenities
Beyond tanning and the Personal Thera-Sauna, the spa provides red light therapy and beauty shaper services. Guests appreciate taking staff recommendations to combine these amenities, such as finishing a tanning session with the beauty shaper and red light therapy for enhanced results. The staff is knowledgeable about all products and services, helping to plan visits so guests can relax.
Pricing
The spa operates on a membership and package system. A significant point of feedback from guests is that memberships cannot be changed or canceled in-store or over the phone with local staff; the process requires calling a dedicated hotline, which some find inconvenient.
What Reviewers Love
- Exceptional and knowledgeable staff, with specific employees like Gigi and Amber frequently praised.
- A clean environment for tanning and wellness services.
- Effective combination of services like tanning, red light therapy, and the beauty shaper.
Amenities
Frequently Asked Questions
How is the customer service at this location?
Many guests highlight the staff as exceptionally kind, helpful, and knowledgeable, often naming specific employees for outstanding service. However, experiences can vary, with some noting pushy sales tactics or poor service specifically related to membership cancellation calls.
Can I cancel my membership in the store?
No. According to guest feedback, memberships cannot be canceled in-store or over the phone with the local staff; the cancellation process requires calling a dedicated hotline.
What services are offered besides tanning?
The spa offers a Personal Thera-Sauna, red light therapy, and beauty shaper services. Staff are noted for recommending combinations of these services for a complete wellness experience.
