Palm Beach Tan
📍 43145 Broadlands Center Plaza #113, Ashburn, Virginia, 20148
Pricing
| Service | Price |
|---|---|
| Day Pass | Single sessions: Infrared Sauna $50, Infrared Sauna with Red Light $50, Red Light Therapy $25, Salt/Halotherapy $25, Chromotherapy $10 |
| Membership | Wellness Plus $99.95/month (unlimited Clearlight + Red Light), Sauna Plus $89.95/month (unlimited Clearlight), Sauna $49.95/month (unlimited Clearlight Infrared), Red Light $49.95/month (unlimited LightStim Beauty Panel) |
| Private Session | $3.00 |
| Single sessions expire 30 days from purchase. Auto-bill monthly memberships available for wellness services. Package deals: Sauna + Red Light 3-pack $285, Sauna + Salt/Halotherapy 3-pack $210, Sauna + Chromotherapy 3-pack $165. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Palm Beach Tan in Ashburn offers a range of tanning and wellness services, including tanning beds, spray tanning, and red light therapy. The venue also provides full-spectrum infrared heat therapy through its infrared sauna services, which are noted to promote wellness and reduce stress. Guests appreciate the salon's clean facilities and well-maintained tanning equipment, with a good selection of beds available. The spray tan service receives positive feedback for being helpful and easy, with staff providing guidance on package selection and preparation. However, the venue faces significant operational challenges. Guests report inconsistent management, leading to frequent late openings where visitors wait outside. There is a high turnover of staff, though the day-to-day employees are often described as friendly and polite. Issues with customer service include excessive wait times, unreliable phone service where calls go unanswered, and high-pressure membership sales tactics. More serious concerns involve deceptive practices, such as selling upgrades to known broken equipment like the Diamond Stand Up bed and refusing refunds, as well as a membership bait-and-switch where premium beds are removed without notice. Despite a loyal clientele and demand, these management and policy issues lead to frustration among visitors.
What Reviewers Love
- The spray tan service is highly regarded for its ease and quality results.
- The facilities and tanning beds are consistently noted as clean and well-maintained.
- The day-to-day staff are frequently described as friendly, polite, and helpful.
Amenities
Frequently Asked Questions
What is the policy on refunds or upgrades for malfunctioning equipment?
The venue has a stated policy of not offering refunds, even when guests pay for upgrades to equipment that is known to be broken and under repair.
Are walk-in appointments accepted, and what are the hours?
Guests report that the salon sometimes opens late, and phone calls to confirm last appointment times often go unanswered, leading to uncertainty for walk-ins.
Do memberships guarantee access to specific tanning beds?
No, guests have reported that premium beds included in specific membership tiers can be removed without prior notice, and the membership terms are not adjusted accordingly.
