Palm Beach Tan
📍 5601 Liberty Grove Rd Ste 200, Rowlett, Texas, 75089
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This venue offers infrared sauna services as part of its wellness and tanning salon offerings. The existing business information confirms the availability of this service. However, guest reviews do not provide specific details on the sauna experience, temperature, session durations, or the availability of a cold plunge or contrast therapy. The focus of guest feedback is primarily on the tanning services and overall salon experience.
Staff
Feedback on staff is mixed. Many guests praise specific team members for being friendly, knowledgeable, and helpful. Visitors frequently mention staff members like Yvette and Casey by name for providing thorough explanations, making them feel valued, and maintaining a helpful attitude even during busy periods. However, other guests report negative experiences with certain associates, citing aggressive sales pressure for lotions and a lack of professionalism or apology when addressing equipment malfunctions.
Atmosphere
& Facilities Guests frequently note the clean facilities, including the tanning beds, goggles, fresh towels, and bathrooms. The salon is described as having a friendly atmosphere, and many appreciate that it is equipped with new and updated tanning equipment. Some guests, however, have reported issues with older beds and burnt-out bulbs, and a feeling of discomfort due to persistent sales tactics.
Pricing
The venue offers various membership options and specials. Guests mention taking advantage of low monthly payments and great pricing on specials. One point of contention noted by guests is the expiration policy on tanning packages, with one visitor expressing frustration that a 10-tan package expired after 30 days without prior notification.
What Reviewers Love
- Guests consistently praise the cleanliness of the beds, towels, goggles, and bathrooms.
- Specific staff members like Yvette and Casey are highlighted for being exceptionally knowledgeable, friendly, and helpful.
- The venue offers affordable membership options and specials with low monthly payments.
Amenities
Frequently Asked Questions
Do tanning packages expire?
Yes, some tanning packages have an expiration period. One guest reported a 10-tan package that expired 30 days after purchase.
Is the sales pressure for lotions high?
Experiences vary. Some guests report friendly, helpful service with no pressure, while others describe persistent and uncomfortable sales pressure from specific associates even after declining.
Is the equipment well-maintained?
Feedback is mixed. Many guests praise the clean beds and new equipment, but others have reported using beds with burnt-out bulbs or that shut off early before the session ended.
