LA Fitness

📍 16600 Ranch to Market Rd 620, Round Rock, Texas, 78681

Gym members report that the sauna is available for use, but experiences regarding its maintenance and operation are inconsistent. One member noted that cleaning staff entered the sauna six minutes before closing, cutting their session short. Cleanliness in the sauna, restroom, and shower areas receives significant criticism, with some members describing unpleasant smells and conditions they find unacceptable. The facility provides a pool as part of its amenities, though its cleanliness is also a point of concern for some visitors. As a large gym chain, this location offers a variety of cardio and strength equipment, which some members appreciate for allowing workouts without crowding. The gym provides access to a swimming pool, basketball courts, and group classes such as Zumba. Members can also enroll in personal training programs. However, feedback on the equipment's condition is mixed, with some noting it appears old and rusted. The atmosphere receives polarized feedback, largely due to inconsistent customer service. While some members praise the friendly and helpful staff, others describe encounters with specific personnel, including at the front desk, as unhelpful, sales-focused, or uncomfortable. Issues with membership cancellations and a perceived lack of empathy from management are also reported by some guests.