Restore Hyper Wellness
📍 7601 N MacArthur Blvd #190, Irving, Texas, 75063
Pricing
| Service | Price |
|---|---|
| Membership | $190-$330/month |
| Level Up: $190/month for 8 credits ($23.75 per therapy). Elevate: $290/month for 14 credits ($20.71 per therapy). Core: $330/month for 31 credits ($10.65 per therapy). Credits can be used for Core Therapies (Cryotherapy, Infrared Sauna, Compression, Red Light Therapy) or IV Drip Therapy (4 credits for IV Drip with 2 Signature Nutrients or High Dose Drip). Memberships require 3-month commitment with 30-day cancellation notice. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This venue offers an infrared sauna as a core wellness therapy. Guests appreciate the clean facilities where this service is provided. The sauna experience is part of a tailored approach to well-being, with staff available to guide visitors through its benefits. Specific details on temperature, session duration, or a dedicated cold plunge are not detailed in the available feedback.
Staff
The staff receives significant attention from guests. Specific team members like Cianna are highlighted for being extremely personable, helpful, and educated on the wellness benefits of each service, which helps calm fears and encourages trying new therapies like cryotherapy. Nurse Haley Thompson is noted for her patience, kindness, and expertise, creating a comfortable environment that builds confidence. However, experiences with staff are mixed; some guests report unprofessional conduct during IV removal and describe interactions with certain nurses as frustrating, discriminatory, or unnecessarily difficult. Administrative staff handling membership cancellations have also been a point of contention.
Additional Amenities
Beyond the infrared sauna, Restore Hyper Wellness provides a range of other science-backed therapies. These core services include cryotherapy, red light therapy, and compression therapy. Medical services such as IV drips and injections are also available, with some guests praising the professional and painless injection service.
Pricing
The venue operates on a membership model. A prominent theme in guest feedback is significant difficulty and frustration with the cancellation process for these memberships. Guests report being charged cancellation fees for minor timing issues, such as canceling 23 instead of 24 hours in advance, and describe prolonged struggles to stop recurring charges, sometimes over several months, even after submitting paperwork.
What Reviewers Love
- Staff members Cianna and Nurse Haley Thompson are repeatedly praised for their knowledge, patience, and professional care.
- The facilities are consistently described as very clean.
- Guests appreciate the range of science-backed wellness therapies available.
Amenities
Frequently Asked Questions
What is the cancellation policy for memberships?
The cancellation process has been a major point of frustration. Guests report a strict 24-hour cancellation policy for services and describe an extremely difficult process to cancel memberships, involving forms, potential fees, and charges that may continue for months despite requests.
Are the staff knowledgeable about the services?
Many guests find staff members like Cianna and Nurse Haley Thompson to be highly knowledgeable, personable, and helpful in explaining wellness benefits and guiding new visitors. However, other experiences note unprofessional or difficult interactions with specific nursing staff during medical services.
What other services are offered besides the sauna?
The venue offers a suite of wellness therapies including cryotherapy, red light therapy, compression therapy, and medical services like IV drips and injections.
