LA Fitness
📍 3198 Justin Road FM 407, 3198 Justin Rd, Highland Village, Texas, 75077
What Visitors Say
What Visitors Liked
What Visitors Noted
This LA Fitness location in Highland Village is part of a large chain of health clubs. Gym members report a mix of experiences regarding the facility's condition and management. The gym provides access to a swimming pool, which some members describe as clean and a refreshing workout amenity. However, other members note the pool is frequently monopolized by a third-party swim school, limiting access. The gym offers a range of cardio and strength equipment, with some members appreciating that machines are ready to use and well-maintained, while others consistently report specific machines like the stepmaster being broken. Group fitness classes, such as body works plus abs, are available with various instructors. Members praise certain staff members, including Randi, Serene, Matthew, Luis, Minerva, and Jacob, for their friendliness, dedication, and efforts in maintaining cleanliness. Conversely, other feedback points to management being unresponsive to maintenance issues, with restrooms frequently having out-of-order stalls, empty soap and towel dispensers, and past incidents of no hot water for showers. The basketball court is available but members note a lack of proper basketballs. Sentiment on value is divided; some feel the gym offers a good experience with clean facilities and friendly staff, while others consider it overpriced for the level of equipment and upkeep.
What Reviewers Love
- Several staff members, including Randi, Serene, Matthew, Luis, Minerva, and Jacob, are frequently praised for their positive attitude and dedication.
- The swimming pool is highlighted by some members as being clean and a valuable amenity.
- The availability and condition of cardio and strength equipment receives positive remarks from a portion of the membership.
Amenities
Frequently Asked Questions
Is the swimming pool available for general member use?
The pool is available, but members report it is often occupied by a children's swim school, which can limit access for general swimming.
How is the maintenance of the equipment and facilities?
Experiences vary. Some members find the equipment state-of-the-art and well-maintained, while others consistently note broken machines, malfunctioning restrooms, and empty dispensers.
Are the group fitness classes well-run?
Feedback on instructors is mixed. Many instructors are praised as professional and respectful of time, but there are reports of specific instructors being consistently late for class.
