Palm Beach Tan

📍 1664 S University Dr Ste F, Fort Worth, Texas, 76107

Palm Beach Tan in Fort Worth offers tanning beds, spray tanning, red light therapy, and infrared sauna services. The spa provides an infrared sauna for heat therapy, relaxation, and wellness. The facility includes amenities to enhance the visit for spa-goers. Guests appreciate the new equipment and note the clean facility. The staff receives mixed feedback, with some spa-goers describing them as professional, helpful, and creating a great atmosphere, while others find them occasionally uninformed, pushy, or providing poor customer service. Specific staff members, like Bryah, are highlighted for being extremely helpful and not pushy with product sales. The spa's membership and billing practices are a frequent point of contention. Guests report difficulties with membership cancellation, misleading advertising regarding pricing, and billing issues that can persist after cancellation. Some services, like spray tan packages, are noted as non-transferable, and product information from staff can sometimes be inaccurate, leading to guest dissatisfaction. Despite these operational challenges, the venue is recognized for its state-of-the-art tanning and wellness equipment and competitive pricing compared to other salons. The overall experience varies, with some guests highly recommending the location and others expressing significant disappointment with customer service policies and staff training.