HOTWORX - Cedar Park
📍 800 W Whitestone Blvd B4, Cedar Park, Texas, 78613
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This gym offers 24-hour access to individual infrared sauna rooms where members engage in virtually instructed workouts. The primary benefit for members is the combination of heat therapy with fitness routines within these saunas. Each sauna room accommodates up to three people per session, though some members note the space can feel tight, particularly for classes like yoga, making sessions with two people preferable for extra room. Members specifically wish for mirrors inside the saunas to help correct posture during virtual instruction. The facility provides hand towels and sanitizer outside every sauna room for convenience.
Pricing
Membership options include a three-month commitment plan, though some members find the online sign-up process confusing. A significant point of feedback is the cancellation policy, which members describe as difficult. The policy reportedly involves a 60-day notice period after an initial commitment, potentially resulting in additional charges or a fee for early termination. Some members have experienced challenges with billing communication after cancellation.
Staff
Feedback on staff is mixed. Several members highlight specific employees like Stephanie and Casi for being sweet, very helpful, and welcoming, providing guidance on goals and class recommendations. However, other members report negative experiences with front desk communication, particularly regarding billing issues and membership cancellations, citing unresponsiveness and confusion.
Additional Amenities
The gym provides basic amenities including workout mats. However, some visitors note that the storage cubbies are extremely small, with some reportedly unable to hold the mats. The facility has two co-ed restrooms, only one of which contains a shower, which some members find inconvenient, especially after morning classes.
What Reviewers Love
- Members appreciate the 24-hour access and the combination of infrared sauna heat therapy with a wide variety of workout sessions.
- Specific staff members are praised for being exceptionally helpful, welcoming, and knowledgeable.
- The workout is described as efficient and effective, ideal for making the most of an hour.
Amenities
Frequently Asked Questions
What is the sauna room capacity?
The individual infrared sauna rooms can accommodate up to three people per session, though some members find it a tight fit, especially for yoga, and prefer sessions with only two people.
What is the cancellation policy for memberships?
The cancellation process is noted as difficult by members, with reports of a required 60-day notice period after an initial commitment term, potentially leading to additional monthly charges or a fee.
Are there showers available?
Yes, there is one shower available within the two co-ed restrooms. Some members find this single shower to be an inconvenience.
