Palm Beach Tan

📍 12968 Middlebrook Road, Germantown, Maryland, 20874

Palm Beach Tan in Germantown is a beauty, tanning, and wellness salon offering sunbed and spray tanning solutions alongside wellness services. The venue provides infrared saunas as part of its state-of-the-art wellness offerings. Guests appreciate the availability of red light therapy and other wellness services alongside traditional tanning. The salon offers a variety of tanning methods, including sunbed tanning and custom spray tan blends applied by knowledgeable staff. Memberships are available with options starting under $20 a month, and the venue features no-commitment memberships and a la carte services that guests find reasonably priced. The facility is consistently described as immaculate and clean. The staff receives significant praise for being professional, knowledgeable, personable, and friendly, with specific team members like Deana, Christina, Lindsay, and Amber highlighted for excellent customer service. Guests note the staff is helpful in explaining membership options and recommending products. Parking is easy, convenient, and free. However, experiences vary, with some guests reporting severe issues. Concerns include instances of severe sunburn from tanning beds linked to poor maintenance tracking, where bulbs were not changed and internal warnings were ignored. Management responses to such incidents have been described as indifferent. Billing and cancellation policies have also caused frustration, with guests reporting being charged incorrectly or misinformed about package expirations and promotional deals. Session policies, such as a 30-day expiration on packages, are noted, and communication between staff members regarding promotions can be inconsistent.