Galaxy Home Recreation Warehouse & Distribution Center

Galaxy Home Recreation Warehouse & Distribution Center

🧊 Cold Plunge 🔆 Infrared Sauna 🔥 Traditional Sauna

📍 7498 E 46th Pl, Tulsa, Oklahoma, 74145

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Pricing

Service Price
Saunas from $83/month financing available. Hot tubs up to $2,000 off select models. All season pools up to $5,000 off. Outdoor furniture clearance sets 30-60% off. Pool tables starting at $97/month.
⭐ 4.4 (97 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ helpful staff member Andy✓ knowledgeable technician Jim✓ responsive sales support✓ friendly installers✓ professional dock staff✓ efficient shipping

What Visitors Noted

⚠ mixed feedback on staff• poor customer service• unhelpful in-store staff• delayed service response• lost pool parts• installation damage to yard• defective pool liners• poor installation quality• no compensation for issues• unreturned calls

Galaxy Home Recreation Warehouse & Distribution Center is a major retailer for backyard and indoor leisure products in Oklahoma and Arkansas. Visitors to the showroom at 71st & Garnett can explore products and receive personalized assistance. The warehouse and distribution center at 46th Pl & Memorial operates by scheduled appointment. The venue offers a range of home wellness and recreation products, including saunas. One visitor specifically sought to purchase a new sauna after their previous unit failed, indicating the venue carries these items for home installation. Beyond saunas, the business provides above-ground pools, hot tubs, massage chairs, and related supplies and services, including installation, parts, and repairs. Customer experiences with service vary significantly. Many guests highlight exceptionally helpful individuals, such as Andy, who is noted for his attentiveness and kindness in the showroom, and Jim, a knowledgeable technician who efficiently fixes massage chairs. Responsive sales support for parts orders and friendly, professional installers and dock staff are also appreciated. However, other visitors report inconsistent customer service, including unhelpful in-store staff, delayed response times, unreturned calls, and significant issues with pool installations. These problems have included lost pool parts, damage to property during installation, and defective liners resulting in water loss, with guests noting a lack of offered compensation for these inconveniences. The overall sentiment suggests that positive outcomes are often tied to interactions with specific, dedicated staff members.

What Reviewers Love

  • Specific staff members like Andy and Jim receive high praise for their helpful, knowledgeable, and attentive service.
  • The sales and shipping team can be highly responsive, efficiently processing and delivering parts orders.
  • Professional and courteous behavior is noted among the dock and freight delivery staff.

Amenities

Saunas for purchaseAbove-ground poolsHot tubsMassage chairsPool and spa partsInstallation servicesRepair servicesShipping/delivery

Frequently Asked Questions

Is the warehouse location open for walk-in visits?

No, visits to the warehouse and distribution center at 46th Pl & Memorial require a scheduled appointment. The showroom at 71st & Garnett is available for product exploration.

Does the venue offer repair services for products like massage chairs?

Yes, the venue provides repair services. A knowledgeable technician named Jim is noted for efficiently diagnosing and fixing massage chair issues.

What should I know about pool installation services?

Installation experiences vary. While some guests report friendly and helpful installers, others have reported significant problems, including poor installation quality, lost parts, property damage, and defective liners. It is advised to seek clarity on service guarantees and compensation policies for any issues.