Genesis Health Clubs - Broken Arrow
📍 2360 W Kenosha St, Broken Arrow, Oklahoma, 74012
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
This gym offers a dry sauna for post-workout recovery. Gym members report recurring maintenance issues with the hot tub, noting it is frequently broken, not heated properly, or has improperly managed chlorine levels. These reliability concerns are a noted frustration, with some members citing a lack of accurate communication from staff regarding the operational status of these amenities. Members have also noted that the pool's chlorine levels can sometimes be too strong, impacting comfort.
Staff
The staff receives consistent praise for being friendly, professional, and helpful. Specific team members like Ashley at the front desk and Matt are highlighted for providing excellent, personalized service. Ashley is noted for remembering members' names, and Matt is commended for going above and beyond to help new members feel welcome and set up with a plan. The management is also described as friendly and helpful.
Atmosphere
The gym cultivates a welcoming and non-intimidating environment that is suitable for both beginners and experienced individuals. It has a family feel without being exclusive, and many members appreciate that it lacks a "Muscle Beach" atmosphere. The space is described as clean, spacious, and well-maintained, with up-to-date equipment and a large, two-story layout.
Additional Amenities
Beyond the recovery facilities, Genesis Health Clubs - Broken Arrow is recognized as a full-service gym. It features a pool in good condition, which hosts water aerobics classes, a basketball court, and a comprehensive selection of modern cardio and strength equipment. The locker rooms are noted for being very clean and spacious.
