Palm Beach Tan

🔆 Infrared Sauna

📍 1181 Olentangy River Rd, Columbus, Ohio, 43212

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Pricing

Service Price
Membership Wellness Plus: $89.95 (unlimited Clearlight services and Wellness Red Light up to 2 sessions/day), Sauna Plus: $69.95 (unlimited Clearlight services 1 session/day), Red Light LightStim Beauty Panel: $49.95 (unlimited sessions), Sauna: $49.95 (unlimited Clearlight Infrared 1 session/day)
Single sessions: Red Light LightStim Beauty Panel $25. 3-pack pricing: Red Light LightStim Beauty Panel $69.95. Auto-bill membership options include Wellness Plus ($89.95), Sauna Plus ($69.95), Red Light ($49.95), and Sauna ($49.95). Sessions expire 30 days from purchase.
⭐ 4.2 (215 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ clean facilities✓ efficient system✓ minimal wait times✓ frequent lotion sales

What Visitors Noted

⚠ mixed feedback on staff• high-pressure sales tactics• outdated tanning equipment• broken amenities• poor customer service resolution

Cold Plunge & Sauna

This venue offers wellness services that include infrared saunas, providing a full-spectrum heat therapy experience. However, the primary focus of the establishment is on tanning services, with the sauna being one component among these offerings. The reviews do not contain specific details regarding sauna temperature, session durations, or the availability of cold plunge facilities or contrast therapy.

Atmosphere

Guests frequently note the cleanliness of the facilities, with many describing the tanning beds and rooms as extremely clean, well-kept, and up-to-date. The location operates with an efficient system that results in minimal wait times, allowing visitors to get in and out easily. Many guests appreciate the lack of high-pressure sales tactics during their visits.

Staff

Feedback on staff is mixed. Many guests praise the team, describing them as amazing, super kind, helpful, welcoming, and professional. Specific staff member Holly is highlighted for her kindness. However, other guests report negative experiences, stating some workers seem unfamiliar with products, push expensive options, appear unfriendly, or are frequently on their phones. Instances of unsolicited advice and poor customer service resolution, such as unhelpful responses to complaints, are also noted by some visitors.

Additional Amenities

The core service is tanning, utilizing a variety of tanning beds. Guests mention frequent sales on tanning lotions. Some negative feedback points to specific instances of outdated tanning equipment, broken fans, and non-functional music systems in certain beds.

What Reviewers Love

  • The tanning beds and rooms are consistently described as extremely clean and well-maintained.
  • The efficient system at the location leads to minimal wait times for guests.
  • Many guests have positive interactions with staff, finding them kind and helpful.

Amenities

Infrared saunasTanning bedsTanning lotions

Frequently Asked Questions

Is the facility clean?

Guests consistently report that the tanning beds and rooms are extremely clean, well-kept, and up-to-date.

What is the typical wait time?

The venue has an efficient system, and many guests note minimal to no wait times, allowing for quick visits.

How is the customer service?

Experiences vary. Many guests find the staff friendly, helpful, and professional, while others have encountered staff who were perceived as unknowledgeable, pushy with sales, or inattentive.