Urban Haven Cleveland Heights | Massage, Yoga, Cold Plunge, Sauna
📍 2251 Lee Rd, Cleveland Heights, Ohio, 44118
Pricing
| Service | Price |
|---|---|
| Massage sessions: $90 (60min), $125 (75min), $150 (90min), $190 (120min). Yoga classes starting at $25 per class. Membership options: Yoga Starter $50/month (4 classes), Regular $? (8 classes), Pro $? (unlimited); Spa memberships: Starter $? (4 sessions), Regular $? (8 sessions), Pro $? (unlimited); Wellness Membership $? (20% off services); Platinum $? (unlimited spa & yoga); Tension Tamer $? (1 massage + unlimited yoga); Muscle Magician $? (specialty massages + spa sessions); Bliss Boss $? (unlimited spa + premium access). All memberships require $50 one-time sign-up fee and 3-month minimum commitment. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa offers dedicated private sauna and polar plunge cold plunge facilities, which guests highlight as key amenities for recovery and contrast therapy. Spa-goers specifically mention the private sauna and cold plunge as state-of-the-art features they look forward to using. The venue is noted for providing effective wellness treatments focused on genuine self-care and recovery through these core thermal experiences.
Atmosphere
The studio maintains very clean and cozy rooms with soft lighting that accentuates a relaxing vibe. Guests describe the overall atmosphere as calming and tranquil, providing a space for peace and healing. The interesting vintage interior of the building adds to the unique and serene environment.
Staff
The spa is consistently praised for its warm, friendly, helpful, and professional staff. Skilled and intuitive massage therapists, including Tara, Rachel, Millie, Lauren, Keisha, Erin, and Rita R., receive specific acclaim for providing personalized, thorough, and phenomenally effective treatments. Manager Joanna is also noted for always being there to lend a helping hand. The team demonstrates wonderful communication and a genuine, caring approach.
Location & Expansion
The business operates multiple locations, including the Cleveland Heights venue on Lee Road and a West 25th Street location. Guests advise arriving early for appointments at the West 25th location due to a lack of dedicated customer parking, as the reception area is on the ground level with treatment rooms accessed separately.
What Reviewers Love
- Highly skilled and intuitive massage therapists who provide personalized, effective treatments.
- Clean, cozy facilities with a relaxing and calming atmosphere.
- Friendly, helpful, and professional staff with excellent communication.
Amenities
Frequently Asked Questions
Are the sauna and cold plunge private?
Yes, the venue offers dedicated private sauna and polar plunge cold plunge facilities.
What is the quality of the massage therapists?
The massage therapists are highly skilled, intuitive, and professional. Guests specifically praise therapists like Tara, Rachel, Millie, Lauren, Keisha, and Erin for providing personalized, effective treatments, including deep pressure that is skilled rather than brutal.
Is there parking available?
At the West 25th Street location, there is no dedicated customer parking, so guests recommend arriving early. Specifics for the Cleveland Heights location are not detailed in the provided reviews.