O2 Fitness
📍 3103 Shannon Rd, Durham, North Carolina, 27707
What Visitors Say
What Visitors Liked
What Visitors Noted
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This gym provides spacious saunas within its locker rooms for heat therapy and relaxation. However, some gym members have reported encountering pest infestations, specifically roaches, within the sauna area, which has raised significant concerns about its sanitation and maintenance. The locker rooms themselves are noted to be clean, but the sauna conditions have been described as unsanitary and unacceptable for a wellness facility. The gym offers these sauna facilities, but their cleanliness is a point of contention among the membership.
Staff
Front desk staff, including Faith, Brandon, and Malcolm, are frequently highlighted by gym members for providing amazing customer service, being very helpful, and not being pushy about memberships. The overall staff are described as very helpful and friendly, contributing to a welcoming environment. However, some members note that the front staff's demeanor can vary, with some being greeting and others appearing to ignore guests.
Additional Amenities
O2 Fitness offers an expansive indoor and outdoor functional training turf and a wide variety of equipment, though some machines are occasionally broken and some members critique the quality as low-tier. The gym features a popular group fitness program with classes like Zumba, RPM, Body Pump, core, and yoga, led by instructors such as Grace. Other amenities include a kids club with limited hours, personal training services, and access to Loop Nutrition. The yoga studio is noted to be small, cold, and located in a noisy area where sounds from the floor above are disruptive.
Atmosphere
The atmosphere is generally neutral to friendly, with a good mix of members. Many guests find the gym clean and inviting with lots of space. A recurring complaint is the presence of members filming their workouts, which many find inconsiderate as it limits others' access and comfort. The facility can also become very crowded.
What Reviewers Love
- Staff members like Faith, Brandon, and Malcolm are consistently praised for their excellent, helpful, and friendly customer service.
- The gym offers a wide variety of equipment and popular group fitness classes with great instructors.
- The facility is generally described as clean, spacious, and inviting with a good mix of members.
Amenities
Frequently Asked Questions
Are the saunas clean and well-maintained?
While the locker rooms are clean, multiple gym members have reported pest infestations, specifically roaches, within the sauna, raising concerns about its cleanliness and maintenance.
What types of group fitness classes are offered?
The gym offers a variety of classes including Zumba, RPM, Body Pump, core, and beginner-level yoga. Classes are popular and tend to fill up quickly.
Is the gym suitable for beginners or older adults?
Yes, the gym caters to a wide range of members, including those using Medicare Silver Sneakers. The staff are noted as helpful and non-pushy, and there is a variety of equipment to meet different needs.