Palm Beach Tan
📍 15235 John J Delaney Dr C, Charlotte, North Carolina, 28277
Pricing
| Service | Price |
|---|---|
| Day Pass | $50.00 |
| Membership | $49.95-$99.95 monthly |
| Private Session | $50.00-$125.00 |
| Infrared Sauna single session: $50.00, 3-pack bundle: $125.00. Red Light Therapy single session: $50.00, 3-pack bundle: $125.00. Membership options: Sauna $49.95/month (1 session/day), Sauna Plus $69.95/month (unlimited), Wellness Plus $99.95/month (unlimited all wellness services). 3-pack bundles expire 30 days from purchase. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This venue offers infrared sauna services as part of its wellness offerings, providing a full-spectrum heat therapy experience. Guests associate the sauna with reduced stress and a refreshed feeling. The sauna is presented as a key amenity alongside the venue's primary tanning services.
Additional Amenities
The venue provides tanning services through a variety of beds and custom spray tanning, alongside its red light therapy and sauna amenities. The tanning beds include premium options for which members pay extra, though guests frequently report that specific beds, such as bed 16, are often out of service.
Staff
Feedback on staff is highly mixed. Many guests specifically praise staff member Tory for her warm, welcoming, and knowledgeable service, noting she goes above and beyond with personalized recommendations. Conversely, other guests describe encounters with uninviting, rude, and unprofessional staff, particularly during evening shifts, who provide inconsistent information about membership benefits like additive discounts.
Atmosphere
& Operations Guests have mixed feedback on the overall operation. Many appreciate the clean and well-kept condition of the Ballantyne location when it is properly maintained. However, significant and recurring operational issues are frequently cited, including tanning beds and air conditioning systems being out of order, random closures with notes on the door, and a shop that can sometimes be dirty. These problems have led long-term members to visit other locations.
Pricing
The venue offers monthly membership plans. Some guests note frustration with the membership structure, feeling that required purchases of seascape additives for spray tans constitute hidden costs not fully disclosed at sign-up. There is also guest sentiment that members should receive reimbursement when paid-for amenities like premium beds are unavailable.
What Reviewers Love
- The Ballantyne location is often described as clean and well-kept when operational.
- Staff member Tory receives consistent praise for being knowledgeable, friendly, and providing excellent customer service.
- The venue offers a range of services including infrared sauna, tanning beds, spray tans, and red light therapy.
Amenities
Frequently Asked Questions
Is the staff knowledgeable about the services?
Experiences vary. Some guests highlight specific staff members like Tory for being exceptionally knowledgeable and helpful, while others report encounters with uninformed and unhelpful employees, particularly regarding membership details.
Are the tanning beds and other amenities reliably available?
No, guests frequently report that tanning beds, including premium ones, are often out of order. The air conditioning has also been reported as non-functional, and the venue has been known to close randomly with signs stating all beds are down.
Does the monthly membership include everything, or are there extra costs?
Some guests report being told that additives for spray tans are required with the membership, representing an additional cost per visit that was not clearly communicated during the sign-up process.
