Hotworx - Charlotte- Steele Creek

📍 4923 Trojan Dr #140, Charlotte, North Carolina, 28278

Cold Plunge & Sauna

This gym offers 24/7 access to private infrared sauna rooms where members complete guided workouts. The defining feature is the intense, dry infrared heat, which gym members note facilitates significant sweating without irritating contact lenses. The sauna facilities are consistently described as very clean, with clear safety protocols in place. Members report sweating more profusely than in traditional gym or pilates classes, achieving a strong sense of detoxification and refreshment from the sauna workouts. A variety of classes, including HIIT, Pilates, and Barre, are conducted within the sauna environment, allowing members to maximize the benefits of the infrared heat during exercise.

Staff

The staff receives frequent praise for being friendly, knowledgeable, and helpful. Specific team members like Whitney, Carley, Vincent, and Simone are highlighted for providing informative tours, explaining the membership and app functionality clearly, and creating a welcoming, pressure-free environment. Gym members appreciate that staff members are attentive to details like ensuring 24-hour access works properly.

Atmosphere

The atmosphere at this location is described as judgment-free and welcoming, contributing to a positive experience for new and existing members. The studio is noted for being consistently clean and well-maintained, which enhances the overall environment for workouts.

Pricing

Membership involves a contractual commitment. One member reported confusion regarding the terms, stating they were initially told about a three-month cancellation policy but later found a six-month contract in place, which resulted in a cancellation fee. Gym members emphasize the importance of reading the contract physically before signing up.