Raffles Spa
📍 40 Trinity Pl, Boston, Massachusetts, 02116
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa offers a dedicated his and hers sauna that spa-goers describe as "next level," alongside a steam room. Guests consistently recommend arriving early to enjoy these wellness facilities, highlighting them as a core part of the luxurious experience. The sauna and steam room are noted as key amenities within the locker room area.
Atmosphere
The facility is described as beautiful, clean, and serene, meeting expectations for a full-service spa of its caliber. Guests appreciate the tranquil ambiance and the attention to small details throughout the space, which enhances the overall sense of luxury and relaxation.
Staff
The Guerlain spa team is noted as well-trained and highly recommended. Specific staff members like Thomas, Allison, Alyson, Lila, and Blanca (or Bianca) receive praise for their warm, professional, and attentive service. Guests note the reception staff is friendly and knowledgeable, even sharing brand history.
Additional Amenities
The spa provides three private treatment suites equipped with hydrotherapy baths and showers, suitable for couples treatments. The locker rooms contain the sauna and steam amenities, though some guests found these locker room amenities to be disappointing for the price.
What Reviewers Love
- The sauna is frequently described as "next level" and a highlight of the visit.
- The facility is consistently praised for being beautiful, clean, and luxurious.
- Staff members like Allison and Alyson receive specific commendation for their skilled and attentive treatments.
Amenities
Frequently Asked Questions
Is it recommended to arrive early for an appointment?
Yes, many guests recommend arriving early to enjoy the steam room and sauna amenities.
Does the spa accommodate groups or spa dates?
Yes, the spa is noted as a great venue for spa dates with friends, and guests plan to bring groups.
Is a service charge automatically added?
A service charge is mentioned in the contract, which is described as a 20% tip, with an option to add further gratuity at checkout.
