Finnish Sauna Builders
📍 28101 Ballard Dr Ste B, Lake Forest, Illinois, 60045
Pricing
| Service | Price |
|---|---|
| Sauna pricing: Barrel saunas from $6,927-$35,589, indoor sauna packages from $4,031-$11,060, pre-cut kits from $4,031-$7,596. Cold plunge tubs: Ultra Light Barrel from $507, Classic/Baltic models from $1,145-$9,386, Pro Plunge $8,696. Wood burning stoves: $754-$2,370. 0% financing available for 12 months, HSA/FSA funds accepted. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
Finnish Sauna Builders provides high-quality sauna kits for homes, gyms, and facilities. The company offers models from brands like Thermory and Almost Heaven, which are praised for their authentic and relaxing experience. Gym members and homeowners specifically appreciate the effective steam and heat generated from pouring water on the rocks, which creates a great sweat. The saunas are constructed from high-quality cedar, noted for its outstanding quality and pleasant aroma. The benches are described as very sturdy, even for larger individuals, ensuring comfort during use. The overall sauna experience is consistently highlighted as a wonderful and valuable feature for both personal and commercial settings.
Staff
The staff, including Tim and Karen, receive frequent praise for their knowledge, helpfulness, and responsiveness. They are described as communicative and collaborative during the purchasing process, acting more as helpful consultants than salespeople. They provide valuable support from the initial design phase through to installation and post-sale support, including assisting with part replacements in collaboration with manufacturers like HUUM. Their ability to answer questions promptly and provide daily order updates is a significant point of satisfaction for guests.
Additional Amenities
While the core focus is on sauna provision, the company's service includes comprehensive support that functions as an amenity to the product itself. This encompasses helpful design consultation, a fast and transparent order and delivery process with tracking, and reliable post-sale support for parts and troubleshooting. For facility installations, such as in gyms or condo clubhouses, the sauna itself becomes a premier amenity that adds exceptional value for members and residents.
What Reviewers Love
- Exceptional customer service from knowledgeable and responsive staff like Tim and Karen.
- High-quality sauna kits that deliver an authentic, steamy, and relaxing experience.
- Reliable and fast order fulfillment with transparent communication throughout the process.
Amenities
Frequently Asked Questions
What kind of support is offered during the sauna purchasing and installation process?
The staff provides comprehensive support from design consultation through to installation, answering questions, making model recommendations, and offering guidance on assembly and electrical requirements.
How is the quality and assembly of the sauna kits?
The sauna kits, such as those from Thermory and Almost Heaven, are noted for their high-quality cedar construction and pleasant aroma. Assembly is generally described as manageable, especially for those with some carpentry skills, though some guests note that the manufacturer's instructions can be less user-friendly.
What is the customer service experience like after the sale?
Customer service is highly responsive, providing daily order and shipping updates. The team also offers excellent post-sale support, working efficiently with manufacturers to facilitate quick part replacements if needed.