Palm Beach Tan

🔆 Infrared Sauna

📍 1250 Scenic Hwy S Suite 1214, Lawrenceville, Georgia, 30045

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Pricing

Service Price
Membership Wellness Plus: $99.95/month (unlimited Clearlight + Red Light), Sauna Plus: $89.95/month (unlimited Clearlight), Sauna: $49.95/month (unlimited Clearlight), Red Light: $49.95/month (unlimited LightStim)
Private Session Single sessions: Infrared Sauna with Red Light $135, Infrared Sauna $135, Salt/Halotherapy $60, Red Light $50, Chromotherapy $20. 3-Pack bundles: Infrared Sauna with Red Light $50, Infrared Sauna $50, Salt/Halotherapy $25, Red Light $25, Chromotherapy $10
Wellness memberships auto-bill monthly. Single sessions and 3-packs expire 30 days from purchase. Package deals: Sauna + Red Light $285, Sauna + Salt/Halotherapy $210, Sauna + Chromotherapy $165. Also available: Sauna + Red Light $100, Sauna + Salt/Halotherapy $75, Sauna + Chromotherapy $60.
⭐ 4.1 (82 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ clean facility✓ good tanning results✓ knowledgeable staff✓ custom spray tan blends✓ quality tanning beds

What Visitors Noted

⚠ mixed feedback on staff• misleading membership terms• high cancellation fee• poor phone customer service• unprofessional behavior• staff on phones during work• location closure issues

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Additional Amenities

This venue offers tanning and wellness services, including full-spectrum infrared heat therapy. Guests have access to a range of tanning options, from various tanning beds to custom spray tanning. The facility is consistently described as clean by visitors.

Staff

Feedback on the staff is mixed. Many guests praise specific team members like Ashley, Karen, and Liz for being friendly, knowledgeable, and helpful, with Ashley noted as a particularly sweet and friendly manager. However, other guests report negative experiences with staff, citing unprofessional behavior, rudeness, and poor phone customer service, with multiple complaints specifically about an employee named Luca. Some visitors note staff can be seen on their cell phones during work hours.

Pricing

Guests report issues with membership terms, including confusion over monthly versus yearly billing and a high cancellation fee of $90. There are also complaints about being charged for an additional month when canceling, particularly after a nearby location closed, forcing members to travel to another location to manage their accounts.

What Reviewers Love

  • Guests appreciate the quality of the tanning results and the availability of custom spray tan blends.
  • The facility is consistently described as clean.
  • Specific staff members, including Ashley and Karen, are frequently praised for being sweet, helpful, and knowledgeable.

Amenities

Tanning bedsCustom spray tanningInfrared heat therapyTanning lotions

Frequently Asked Questions

How long does a custom spray tan typically last?

Guests note that a custom spray tan blend can achieve even color and lasts approximately a week and a half.

Are there any issues reported with memberships?

Some guests report confusion over membership terms, such as monthly versus yearly billing, high cancellation fees, and difficulties canceling, especially after a location closure.

What is the general feedback on the staff?

Feedback is divided. Many guests find staff like Ashley and Karen to be friendly and knowledgeable, while others report experiences with rude and unprofessional staff, particularly regarding customer service over the phone and at the counter.