New Berlin spa & salon
📍 3850 S Moorland Rd, New Berlin, Wisconsin, 53151
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Waukesha County venues →This modern spa offers a sauna that guests note heats up very quickly, providing an efficient warm-up experience. The venue features multiple rooms dedicated to different services within a contemporary setting. Beyond the sauna, the spa specializes in a unique and thorough scalp therapy treatment. This service typically includes a brief shoulder and neck massage, followed by an extensive hair wash and scalp massage utilizing specialized equipment, and concludes with a steaming process. Guests report that this treatment leaves their hair extremely soft and silky and their scalp feeling refreshed and healthy. The spa also provides full-body massage, facials, waxing, and sea-salt hydrotherapy. Spa-goers describe the hydrotherapy table as having a unique, albeit somewhat intimidating, appearance. Feedback on services is mixed; many guests praise the attentiveness of staff, who frequently check on comfort levels, while others report inconsistent experiences with massage technique, timing, and communication. The atmosphere is described as clean and organized, catering to those seeking hair and scalp health alongside general relaxation.
What Reviewers Love
- The unique scalp therapy treatment receives consistent praise for leaving hair extremely soft and the scalp feeling healthy and refreshed.
- The spa facility itself is described as modern, clean, and organized with multiple rooms for different services.
- Many guests appreciate the attentive service, with staff frequently checking on water temperature and pressure during treatments.
Amenities
Frequently Asked Questions
How is the sauna experience?
The sauna is noted for heating up very fast, allowing for a quick and efficient warm-up session.
What is the scalp therapy treatment like?
The treatment is a multi-step process that includes a short shoulder and neck massage, a thorough hair wash and scalp massage with unique equipment, and finishes with a steam treatment for the scalp, leaving hair soft and the scalp refreshed.
Are there issues with booking and timing?
Some guests have experienced delays and timing conflicts with their appointments, noting instances of being asked to wait beyond their scheduled time.
