Onelife Fitness - Newport News Sports Club
📍 815 City Ctr Blvd, Newport News, Virginia, 23606
What Visitors Say
What Visitors Liked
What Visitors Noted
This gym offers a top-notch facility that provides the Ultimate Fitness Experience for members at every level, from beginners to athletes. Gym members consistently praise the energetic and welcoming atmosphere, describing it as a non-judgmental environment where they feel they belong. The facility is noted for its cleanliness and high-quality equipment. A significant highlight for many members is the personalized training offered through the Fit360 program. Trainer Jason Lee receives frequent commendation for his knowledgeable, motivating, and tailored approach, helping members achieve tangible results like increased strength and consistency. Other staff members, including Tim and Don, are recognized for their exceptional customer service, creating a supportive community feel. However, some members express concerns regarding staff turnover and report instances of unsupportive upper management and unprofessional behavior from specific managers, which contrasts with the otherwise positive member experience. The gym is positioned as more than just a place to work out, but as a community that encourages growth and provides the facilities and support needed to achieve fitness goals.
What Reviewers Love
- The Fit360 program and trainer Jason Lee are highly praised for delivering personalized, effective, and motivating training that yields visible results.
- The staff, including Tim and Don, are frequently highlighted for their exceptional, welcoming, and personalized customer service.
- The gym fosters a strong, non-judgmental community atmosphere that makes members feel they belong.
Amenities
Frequently Asked Questions
Is personal training available?
Yes, the gym offers a structured personal training program called Fit360, which provides tailored plans and challenging, engaging sessions with knowledgeable trainers.
What is the general atmosphere of the gym like?
Members describe the atmosphere as energetic, welcoming, non-judgmental, and community-oriented, with staff that contribute to a motivating environment.
Are there any concerns about management?
Some long-term members have noted concerns about staff turnover and have reported instances of unsupportive upper management and unprofessional behavior from specific managers, though these experiences are mixed among the overall positive feedback.
