Gentle Wellness Center
📍 12011 Lee Jackson Mem Hwy Suite 415, Fairfax, Virginia, 22033
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa provides an infrared sauna as part of its therapeutic offerings. The sauna is integrated into the spa's broader wellness and recovery services, which guests often combine with other treatments like IV therapy and massage for a holistic approach.
Staff
The staff receives significant attention from spa-goers. Many guests highlight the caring, professional, and non-pushy approach of team members, with specific praise for Jessie, Andrea, and Kenzie. The front desk staff is noted for being incredibly welcoming and pleasant, creating a positive first impression. However, some guests report mixed experiences with consultation approaches, finding them occasionally dismissive rather than collaborative.
Additional Amenities
Gentle Wellness Center offers a wide range of health and aesthetic modalities. Spa-goers frequently mention treatments including Hydrafacials, chemical peels, injectables, microneedling, Morpheus8, VI peel, acupuncture, BHRT, cancer treatment support, IV therapy, vitamin C therapy, ozone therapy, medical weight loss, massage, and endosphere therapy. The quality of both products and services is described as excellent by many visitors.
Atmosphere
The atmosphere is described as a very caring center where staff go out of their way to make guests feel comfortable and valued. The friendly demeanor of the team contributes to a positive and warm environment that guests look forward to visiting.
What Reviewers Love
- Staff are frequently praised for being caring, professional, and providing excellent customer service with meaningful follow-up.
- Many guests report effective treatments and good results, particularly with Hydrafacials and various therapeutic IV infusions.
- The front desk and overall atmosphere are described as welcoming, pleasant, and creating a positive experience.
Amenities
Frequently Asked Questions
What is the general feedback on treatment results?
Experiences vary. Many spa-goers report effective treatments and good, sometimes outstanding, results, particularly with services like Hydrafacial and various therapeutic protocols. However, some guests note they saw no improvement despite multiple expensive visits, and results can be slow to manifest.
How is the consultation process with the staff?
Consultations receive mixed feedback. Many guests appreciate the time taken for explanations, find the information invaluable, and feel the staff is helpful and non-pushy. Other guests have reported feeling that their own experience was dismissed during consultations, desiring a more mutual and respectful exchange.
What is the customer service like?
Customer service is frequently highlighted as a major strength. Guests consistently note the kind, friendly, and helpful staff, exceptional follow-up care, and a feeling of being genuinely valued and cared for during each visit.
