Holiday Inn Express & Suites Weatherford by IHG
📍 850 I-20, Weatherford, Texas, 76087
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
The hotel's fitness center features a dry sauna located within the gym area. This amenity provides a space for heat therapy and relaxation. The existing content notes its presence, but specific details regarding temperature, session durations, or a dedicated cold plunge are not elaborated upon in the provided guest reviews.
Staff
Guest experiences with the staff are prominently featured. Many guests praise specific team members like Rhonda and Candy for being exceptionally helpful, friendly, personal, and attentive, contributing to a pleasant stay. However, a significant negative experience is documented where a guest felt a manager showed no compassion or flexibility regarding a medical cancellation, leading to a lost reservation fee and a stated loss of future business. This indicates that while many encounters are positive, service consistency can vary.
Additional Amenities
Beyond the sauna, the hotel offers a range of amenities appreciated by guests. The outdoor pool is frequently described as great, though some note the chlorine levels were strong enough to cause eye irritation. The complimentary breakfast receives positive remarks for its good variety and quality coffee, with staff also commended for their service during breakfast. The hotel provides 24/7 access to Costa coffee machines. The fitness center is equipped with Precor fitness equipment. The property is also pet-friendly, accommodating travelers with animals.
Atmosphere
The overall atmosphere is described as clean, comfortable, and kind. Guests frequently highlight the cleanliness of the rooms, which are also noted as tidy, spacious, and well-lit with comfortable beds. The polite and refreshing demeanor of both staff and other guests contributes positively to the environment, making it suitable for both brief stopovers and longer stays.
What Reviewers Love
- Exceptional customer service from specific staff members like Rhonda and Candy is a recurring highlight.
- The cleanliness of the rooms and comfort of the beds are consistently praised.
- The pool and breakfast amenities are frequently mentioned as positive aspects of the stay.
Amenities
Frequently Asked Questions
Is the hotel pet-friendly?
Yes, the hotel accommodates pets, as mentioned by guests traveling with animals.
What are the breakfast options like?
The hotel offers a complimentary breakfast that guests describe as having a nice variety, with good coffee available 24/7 from Costa machines.
How is the customer service at this hotel?
Many guests report exceptional, friendly, and attentive service from staff members like Rhonda and Candy. However, there is a documented instance of a guest having a very negative experience with a manager regarding a cancellation policy during a medical emergency.