Palm Beach Tan
📍 2444 W Loop 340 Ste 16A, Waco, Texas, 76711
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa offers infrared sauna services as part of its wellness options. The facility provides a space for heat therapy and relaxation, though specific details on temperature or session quality are not elaborated upon by guests. The primary focus of the venue is on tanning and related services, with the sauna available as an additional amenity.
Pricing
Memberships start under $20 a month, which guests find to be a reasonable price point. Some spa-goers mention purchasing specific tanning packages, such as a 10-session plan for over $200. There is feedback regarding unclear extra fees for premium spray tan shades and add-ons. The cancellation policy requires an in-person signed form, and the spa does not issue refunds for unused services according to management, though corporate may intervene in specific cases.
Staff
Feedback on staff is mixed. Several guests praise specific employees like Robert, Jaymie, and Ruth for being personable, helpful, and providing excellent customer service. However, other spa-goers report encounters with unprofessional, lazy, or unhelpful staff and management. Communication regarding policies and medication interactions at the point of sale is noted as an area for improvement.
Additional Amenities
Beyond the infrared sauna, the spa provides sunbed tanning, spray tanning, and red light therapy. Spray tanning offers different shade levels, with darker shades incurring an additional fee. The facility previously provided stickers to gauge tanning progress, but this amenity is no longer available under new ownership.
What Reviewers Love
- Specific staff members, like Robert, receive high praise for their excellent, personable customer service.
- The basic membership pricing is viewed as reasonable by many guests.
- The spray tan service is a popular alternative for those who cannot use UV beds.
Amenities
Frequently Asked Questions
What is the policy for tanning sessions?
The spa enforces a strict 24-hour rule between tanning sessions. Guests are turned away if they attempt to tan before a full 24 hours has passed since their last session.
How do I cancel my membership?
Cancellation requires visiting the spa in person to sign a physical form. Verbal cancellation or phone calls are not sufficient, and members report continued billing if this procedure is not followed.
Are there extra fees for spray tans?
Yes, guests note that achieving darker spray tan shades requires paying an extra fee on top of the standard membership or package cost.
