HOTWORX Round Rock, TX - University
📍 635 University Blvd Suite 110, Round Rock, Texas, 78665
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This gym offers a 24-hour infrared fitness studio where members engage in virtually instructed workouts within private infrared sauna suites. The primary focus is on the infrared sauna experience, which gym members report as being very clean and well-maintained. The heated environment is noted as particularly beneficial for recovery, with some members finding it helps with back issues and supplements physical therapy. The new management has shown a responsive approach to sauna maintenance, with members noting that small issues are addressed promptly.
Staff
The staff receives frequent praise for being friendly and helpful. Specific team members, Ale and Ms. Carmen, are highlighted for being sweet, helpful, motivating, and showing genuine care for clients. The new management is noted for its attention to detail and a fresh, responsive approach to the member experience.
Additional Amenities
Beyond the private sauna suites, the facility includes a small weight section for additional training. The gym also provides bathrooms with a shower for member convenience. Guests visiting the location have also tried and enjoyed the heated cream offered.
Pricing
Gym members mention that the service can be expensive for what it is. There is significant feedback regarding a high cancellation fee, which some members describe as a point of contention, especially following long-term subscriptions. The gym offers free trial sessions for those curious about the experience.
What Reviewers Love
- The infrared sauna suites are consistently described as very clean and beneficial for recovery, particularly for back issues.
- Staff members, including Ale and Carmen, are frequently praised for being friendly, helpful, and genuinely caring.
- The facility is noted for its 24/7 accessibility and overall cleanliness.
Amenities
Frequently Asked Questions
Is there a trial option before committing to a membership?
Yes, the gym offers free try-it sessions, which include classes like HIIT, yoga, or Pilates.
What are the gym's operating hours?
This location is accessible 24 hours a day, seven days a week.
What is the policy for pausing or canceling a membership?
Members report a $99 cancellation fee and have experienced difficulties with account holds and corporate communication regarding cancellations.