HOTWORX Round Rock, TX - University

HOTWORX Round Rock, TX - University

🔆 Infrared Sauna

📍 635 University Blvd Suite 110, Round Rock, Texas, 78665

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⭐ 4.5 (43 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ clean sauna facilities✓ effective heat therapy✓ helpful staff✓ 24/7 accessibility✓ clean overall facility✓ free trial sessions✓ small weight section✓ shower amenities

What Visitors Noted

• high cancellation fee⚠ mixed feedback on staff• expensive pricing• poor corporate communication• unresponsive customer service• account management issues

Cold Plunge & Sauna

This gym offers a 24-hour infrared fitness studio where members engage in virtually instructed workouts within private infrared sauna suites. The primary focus is on the infrared sauna experience, which gym members report as being very clean and well-maintained. The heated environment is noted as particularly beneficial for recovery, with some members finding it helps with back issues and supplements physical therapy. The new management has shown a responsive approach to sauna maintenance, with members noting that small issues are addressed promptly.

Staff

The staff receives frequent praise for being friendly and helpful. Specific team members, Ale and Ms. Carmen, are highlighted for being sweet, helpful, motivating, and showing genuine care for clients. The new management is noted for its attention to detail and a fresh, responsive approach to the member experience.

Additional Amenities

Beyond the private sauna suites, the facility includes a small weight section for additional training. The gym also provides bathrooms with a shower for member convenience. Guests visiting the location have also tried and enjoyed the heated cream offered.

Pricing

Gym members mention that the service can be expensive for what it is. There is significant feedback regarding a high cancellation fee, which some members describe as a point of contention, especially following long-term subscriptions. The gym offers free trial sessions for those curious about the experience.

What Reviewers Love

  • The infrared sauna suites are consistently described as very clean and beneficial for recovery, particularly for back issues.
  • Staff members, including Ale and Carmen, are frequently praised for being friendly, helpful, and genuinely caring.
  • The facility is noted for its 24/7 accessibility and overall cleanliness.

Amenities

Private infrared sauna suitesVirtually instructed workoutsSmall weight sectionShowersBathroomsHeated cream

Frequently Asked Questions

Is there a trial option before committing to a membership?

Yes, the gym offers free try-it sessions, which include classes like HIIT, yoga, or Pilates.

What are the gym's operating hours?

This location is accessible 24 hours a day, seven days a week.

What is the policy for pausing or canceling a membership?

Members report a $99 cancellation fee and have experienced difficulties with account holds and corporate communication regarding cancellations.