Palm Beach Tan

Palm Beach Tan

🔆 Infrared Sauna

📍 2700 E Eldorado Pkwy #405, Little Elm, Texas, 75068

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⭐ 3.8 (92 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ red light therapy bed✓ clean facilities✓ knowledgeable staff✓ great deals on lotions✓ friendly atmosphere✓ helpful customer service✓ no wait times

What Visitors Noted

⚠ mixed feedback on staff⚠ mixed feedback on management• outdated tanning equipment• no stand-up bronzing beds• overheated tanning beds• difficult membership cancellation• unexpected charges• poor phone communication

This spa offers an infrared sauna as part of its wellness services. Spa-goers frequently utilize the red light therapy beds, with one guest noting weekly use for noticeable benefits in both feeling and appearance. The infrared sauna provides heat therapy, complementing the red light offerings. Beyond these wellness features, Palm Beach Tan provides a range of tanning services. The facilities are consistently described as clean, and guests appreciate the frequent lack of wait times. The staff receives praise for being friendly, knowledgeable, and helpful, with many guests noting they are greeted by name and their preferences are remembered. The salon offers great deals on tanning lotions and packages. However, experiences can vary significantly based on management interactions and equipment. Some guests report exceptional customer service, particularly praising the manager Terry for creating a welcoming environment and resolving issues. Conversely, others describe difficult experiences with membership cancellations, unexpected charges, and unresponsive phone communication. The tanning equipment itself is a point of contention; while some beds are noted as nice, several guests find the stand-up bronzing beds to be outdated, overly heated, and inferior to the state-of-the-art, air-conditioned beds available at other Palm Beach Tan locations. The atmosphere is generally friendly, catering to those seeking both tanning and red light therapy services.

What Reviewers Love

  • The red light therapy beds are highly appreciated by guests for their perceived benefits.
  • The staff is frequently described as friendly, knowledgeable, and providing personalized service.
  • The facilities are consistently noted for being clean and often having no wait times.

Amenities

Infrared saunaRed light therapy bedsTanning bedsSpray tanningClean facilities

Frequently Asked Questions

What wellness services are available besides tanning?

The spa offers infrared sauna sessions and red light therapy beds, which guests use for their perceived benefits.

How is the customer service and management?

Feedback is mixed. Many guests find the staff incredibly friendly, knowledgeable, and helpful, with specific praise for management creating a positive environment. Other guests have reported significant difficulties with membership cancellations and communication.

Is the tanning equipment modern?

Some beds are noted as nice, but several guests report that the stand-up bronzing beds are basic, feel overheated, and are not as advanced as the air-conditioned models found at other locations.