HOTWORX - Kingwood, TX
📍 2855 W Lake Houston Pkwy, Kingwood, Texas, 77339
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This gym provides members with access to virtually instructed infrared sauna workouts. The infrared heat sessions are a central feature, with members noting the intense and challenging nature of exercising within the heated environment. The infrared heat is described as adding an extra dimension and challenge that takes the workout experience to another level. Members utilize these sessions for 15-minute High-Intensity Interval Training or 30-minute isometric workouts, which include Hot Pilates, Hot Yoga, and Hot Barre. The combination of exercise and infrared heat is a primary benefit that members appreciate.
Staff
The staff receives frequent praise for being friendly, helpful, and supportive. Specific team members mentioned by name include Bella, Tina, Paloma, and Michael. Members note that these staff members are accommodating, answer questions thoroughly, and provide excellent customer service, from signing up to offering assistance in the studio.
Additional Amenities
The facility is noted for its 24/7 access, which members describe as a game-changer for fitting workouts into any schedule. The gym provides weights, a shower, and a vending machine with snacks. Members also highlight that the studio is kept super clean.
Pricing
A significant point of contention mentioned by members involves the membership cancellation process. Some members report extreme difficulty canceling, citing unresponsive management and continued charges despite promises to cancel. This contrasts with the smooth sign-up process others experienced with helpful staff.
What Reviewers Love
- The 24/7 access is highly appreciated for its convenience and flexibility.
- The infrared heat sessions are praised for adding an intense, challenging dimension to workouts.
- Specific staff members like Bella and Tina are frequently highlighted for their exceptional helpfulness and kindness.
Amenities
Frequently Asked Questions
What are the operating hours?
The gym offers 24/7 access, allowing members to use the facility at any time via an app or door code.
What types of workouts are offered?
The gym provides virtually instructed infrared sauna workouts, including 15-minute HIIT and 30-minute isometric sessions like Hot Pilates, Hot Yoga, and Hot Barre.
Is the sign-up process easy?
Many members report a smooth and helpful sign-up process with staff who answer all questions, though some report significant difficulties later when trying to cancel a membership.
