Palm Beach Tan
📍 420 Grapevine Hwy Ste 111, Hurst, Texas, 76054
What Visitors Say
What Visitors Liked
What Visitors Noted
Additional Amenities
This spa offers an infrared sauna as part of its wellness services, providing guests with a space for heat therapy and relaxation. The spa also features red light therapy, which spa-goers note complements the core tanning services with additional wellness options. The venue provides a range of services that enhance overall well-being.
Atmosphere
Spa-goers frequently highlight the salon's cleanliness and bright atmosphere. Many guests note the meticulous cleaning of the tanning rooms and appreciate the well-maintained facility. However, some guests have reported inconsistencies, such as floors not being swept after each use, with occasional debris like hair, trash, or even glass found in the rooms. Feedback on the music system is mixed, with some noting that only a few stations are available and the volume is often too low.
Pricing
Guests have expressed concerns about pricing transparency and package policies. Some spa-goers report that package expiration terms were not clearly explained at purchase, leading to unused sessions. There are mentions of expensive pricing for single sessions and lotions, with basic lotion packages costing extra. Guests also note inconsistent information from staff regarding specials and deals.
Staff
The staff receives consistent praise for being helpful, personable, and expert in tanning and products. Specific team members like Fallon and Morgan are highlighted for providing great customer service, making guests feel welcome, and remembering personal details. Staff are described as friendly and thorough in explaining charges and processes. However, some feedback indicates variability, with some staff members noted as less friendly or less diligent in cleaning.
What Reviewers Love
- The staff, including specific members like Fallon, are consistently praised for being friendly, knowledgeable, and making guests feel like family.
- The cleanliness of the tanning rooms and the overall bright, well-maintained atmosphere are frequently highlighted.
- The spa offers additional wellness services like red light therapy and an infrared sauna alongside its core tanning offerings.
Amenities
Frequently Asked Questions
Are package purchases subject to expiration?
Yes, some guests report that tanning packages have expiration dates, which were not always clearly explained at the time of purchase.
How is the cleanliness of the facility maintained?
Many spa-goers praise the meticulous cleaning of the tanning beds before each use. However, some guests have noted inconsistencies, particularly regarding floor cleaning in the rooms.
Does the staff provide guidance on services?
Yes, the staff is frequently noted as helpful and expert in tanning, often walking guests through processes like spray tanning and helping them select appropriate lotions.
