Riviera Spa - Uptown Knox Travis Walk
📍 4514 Travis St #105, Dallas, Texas, 75205
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa provides therapeutic infrared saunas as part of its wellness offerings. The spa also features a serene flotation tank experience, which is noted as a relaxing and unique amenity available to members. One spa-goer specifically looked forward to trying the flotation tank as a promised birthday gift with membership, indicating its appeal as a key therapeutic feature.
Atmosphere
The spa maintains a relaxing and calming environment. Guests note the pleasant aroma upon entering and describe the overall experience as consistently relaxing. The facility itself is located in a great area of Dallas, contributing to its appeal.
Pricing
The spa operates on a membership model. Some guests have reported significant frustration with membership cancellation processes and unauthorized charges, advising future visitors to monitor their credit card statements carefully if they choose to become members.
Staff
The spa employs a team of skilled and attentive therapists and estheticians. Specific staff members like Marco, Michelle Steele, Cynthia, Jaime, Jennifer, Clover, and Nya Holloway are frequently praised by name. Spa-goers appreciate therapists who listen to problem areas, customize sessions, and provide educational guidance on anatomy and skincare. The front desk staff are also noted as being sweet and professional.
Additional Amenities
Beyond massages and facials, the spa offers cupping therapy performed by experienced therapists. The flotation tank is a highlighted additional amenity. Some guests have experienced issues with communication regarding membership benefits like birthday gifts, though the staff has shown a willingness to follow up and resolve such matters.
What Reviewers Love
- Highly skilled and customizable massage therapy from therapists like Marco and Michelle.
- Knowledgeable estheticians, such as Jennifer, who provide educational and effective facials.
- A relaxing atmosphere with a pleasant scent and professional front desk staff.
Amenities
Frequently Asked Questions
What is included with a membership?
Membership includes access to the spa's wellness offerings, and a birthday gift such as a flotation tank experience is promised, though guests should ensure they receive the communication to claim it.
Are the massage sessions customizable?
Yes, therapists like Marco are noted for focusing on client-requested areas and providing fully customized massage sessions based on individual needs.
Have there been issues with membership billing?
Some former members have reported severe difficulties with cancellation, resulting in unauthorized charges over several years, and have experienced challenges getting management to resolve these organizational issues.
