HOTWORX - Austin, TX - Lakeline

HOTWORX - Austin, TX - Lakeline

🔆 Infrared Sauna

📍 11521 N FM 620 #925, Austin, Texas, 78726

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⭐ 4.7 (114 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ clean studio✓ good workout sweat✓ friendly staff✓ convenient location✓ helpful management✓ welcoming atmosphere✓ great class availability

What Visitors Noted

• frustrating cancellation process• poor cancellation follow-up• difficult membership cancellation⚠ mixed feedback on staff

HOTWORX - Austin, TX - Lakeline is a 24-hour infrared fitness studio. The core experience centers on virtually instructed infrared sauna workouts, where members engage in High-Intensity Interval Training or isometric workouts like Hot Pilates, Hot Yoga, and Hot Cycle within the infrared sauna environment. This method is noted for producing a significant sweat, which gym members describe as a good, effective workout. The infrared sauna studios are consistently highlighted for their cleanliness, contributing to a welcoming atmosphere. Beyond the sauna workout experience, the gym offers great class availability and is equipped with functional exercise areas. The location is praised for its convenience, being strategically situated near retail and residential areas. Staff members, particularly Tia and Breanna, are frequently mentioned for being incredibly kind, helpful, and providing a warm welcome, which enhances the overall experience for members and visitors. The gym utilizes an app for 24-hour access to the entrance. However, some members have reported significant difficulties and frustration with the membership cancellation process and follow-up communication.

What Reviewers Love

  • The infrared sauna workouts are effective and produce a good sweat.
  • The studio is consistently described as clean with a welcoming atmosphere.
  • Staff members, especially Tia and Breanna, are highlighted for being exceptionally friendly and helpful.

Amenities

Infrared sauna workout studios24-hour accessFunctional exercise areaVirtually instructed classes

Frequently Asked Questions

What is the process for canceling a membership?

Some members have reported a frustrating cancellation process, including difficulties reaching staff, being charged after attempted cancellation, and fees associated with canceling.

How is access to the gym managed?

The gym uses a dedicated app for members to gain 24-hour access to the entrance, eliminating the need for a physical key code.

Are the workout areas clean?

Gym members consistently note that the infrared sauna studios and the overall facility are very clean and well-maintained.