Renovus Medical Spa
📍 3980 Bristol Hwy, Johnson City, Tennessee, 37601
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Washington County venues →Renovus Medical Spa is a premier medical spa in Johnson City, Tennessee, offering a comprehensive range of cosmetic and dermatological services. The spa provides long-term fillers, skin tightening, CoolSculpting, vaginal rejuvenation, bladder wellness, erectile dysfunction treatments, facials, microneedling, dermaplaning, chemical peels, and laser hair and brown spot removal. Spa-goers consistently trust the medical expertise of the practitioners, with specific praise for the professionalism and knowledge of estheticians like Mary, Kathy Beard-Adkins, Carly McCoy, and Meghan. Guests appreciate the thorough skincare advice and the willingness of staff to answer questions and provide personalized recommendations. The atmosphere is noted for its clean facility and very nice décor with a proper lobby. Many long-term guests express deep loyalty, citing the genuine care and kindness of the staff, including Dr. Clemons, over many years. The front desk staff, such as Sarah, receive commendation for being exceptional. The spa is accommodating with scheduling and offers prompt appointments. However, some guests have reported significant appointment delays and isolated experiences involving rushed procedures, misgendering, and insensitive questioning during laser treatments, which created an awkward and uncomfortable atmosphere for those individuals.
What Reviewers Love
- Long-term clients express strong trust and loyalty, praising the medical expertise and genuine care of the practitioners.
- Several estheticians and front desk staff are highlighted by name for their exceptional skill, professionalism, and kindness.
- The spa offers a wide array of advanced cosmetic and dermatological procedures, including services not commonly found elsewhere.
Amenities
Frequently Asked Questions
How is the staff's expertise and demeanor?
Many spa-goers describe the staff as highly professional, knowledgeable, and kind, with specific estheticians and the front desk receiving consistent praise for their skill and courtesy.
Are appointments typically on schedule?
While many guests report prompt appointments, some have experienced significant delays, with appointments starting nearly an hour behind schedule.
Does the spa accommodate scheduling changes?
Yes, the staff is noted for being very understanding and accommodating when guests need to reschedule due to personal or medical reasons.
