City Sports Club
📍 5001 Lone Tree Wy, Antioch, California, 94531
What Visitors Say
What Visitors Liked
What Visitors Noted
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The spa and jacuzzi facilities are a noted feature of this gym, though members frequently report extended periods of downtime, with one member noting it had been broken for over a month. When operational, these amenities are intended for relaxation and recovery. Some members have raised concerns about the cleanliness of these facilities when they are in service.
Atmosphere
This is a large, well-equipped, and well-maintained sports club. The workout areas are consistently described as clean, and the gym offers a positive and safe environment for workouts. However, some members note the music can be excessively loud, which can be overwhelming, and others mention the gym can become overcrowded, with groups sometimes occupying multiple machines.
Pricing
The gym offers reasonable pricing and value for its comprehensive range of amenities. Memberships are available, and the gym sometimes offers promotional guest passes, though the pass system has been reported as problematic by some guests. Several members have experienced significant difficulties with membership cancellations and billing disputes, reporting continued charges after attempted cancellation.
Staff
Feedback on staff is mixed. Many members praise specific employees for being friendly, helpful, and maintaining cleanliness, with names like Marquis, Dayton, Lynette, and David mentioned positively. Conversely, other members report encounters with rude or disrespectful staff at the front desk, and some feel misled during the membership sales process regarding contract terms.
Additional Amenities
This is a comprehensive fitness facility. Gym members appreciate the ample variety of sturdy, well-maintained equipment, a swimming pool, and a basketball court. The gym provides a well-run daycare service for children, ample free parking, and group fitness classes, including a recently added mat pilates class. Some members express a desire for early morning class options.
What Reviewers Love
- The gym is consistently praised for being a large, clean, and well-maintained facility with a great variety of sturdy equipment.
- Several staff members, including Marquis and Dayton, receive specific commendations for their excellent customer service and helpfulness.
- The venue offers excellent family-friendly amenities, including a pool, basketball court, and daycare.
Amenities
Frequently Asked Questions
Are the spa and jacuzzi usually available?
These amenities are a noted feature but are frequently reported to be broken or down for extended maintenance periods. When operational, some members have noted cleanliness concerns.
What is the gym's policy on membership cancellation?
Multiple members report extreme difficulty canceling memberships, with charges continuing for months despite in-person, email, and phone cancellation attempts, requiring bank intervention to stop payments.
Is this a good gym for families?
Yes, the gym offers a swimming pool, basketball court, and a well-run daycare service, making it suitable for families. Children's swimming lessons are also available with praised instructors.
