Pool Pro & Woods' Pools
📍 201 S 3rd St, Coopersburg, Pennsylvania, 18036
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Lehigh County venues →Pool Pro & Woods' Pools is a full-service pool and spa company in Coopersburg, Pennsylvania, specializing in construction, repair, maintenance, and service for residential, commercial, and public facilities. The company also provides a wide variety of pool and spa products, including toys, accessories, and chemicals. Guests consistently highlight the knowledgeable and helpful staff, with specific praise for individuals like Isaac, Nate, Connor, Toni, and owner Annette. The team is noted for its responsive service, acting as advocates with manufacturers and providing honest recommendations without unnecessary upsells. The company's technicians are described as efficient, professional, and skilled at diagnosing and resolving issues promptly, from repairing pool heaters and caulking to performing seasonal openings. The booking and payment processes are commended for being straightforward and convenient. Many guests are long-term customers who appreciate the consistent, top-notch service and strong communication. The showroom allows visitors to view products and meet the staff directly. While the business is a trusted provider for pool and spa maintenance and supplies, the available review data does not mention specific sauna facilities, cold plunge offerings, or contrast therapy services.
What Reviewers Love
- Staff members, including the owner, are consistently praised for being knowledgeable, helpful, and honest.
- Technicians provide efficient, professional, and effective repairs, often resolving issues on the first visit.
- The company offers reliable, long-term service and support, creating many repeat, loyal customers.
Amenities
Frequently Asked Questions
Does the company offer ongoing maintenance and seasonal services?
Yes, the spa provides comprehensive maintenance services, including opening pools for the season and winterizing them for the off-season.
Is the staff knowledgeable and helpful with repairs and product recommendations?
Guests frequently note the staff's high level of knowledge and helpfulness, with technicians providing clear diagnoses and staff like Toni offering honest chemical recommendations without pressure to oversell.
Can the company assist with issues involving spa or pool manufacturers?
Yes, staff members such as Isaac are known to act as strong advocates for customers when dealing with manufacturers to ensure issues are resolved.
