MedSpa at IMCNC
📍 5915 Farrington Rd STE 106, Chapel Hill, North Carolina, 27517
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Orange County venues →The MedSpa at IMCNC in Chapel Hill offers Red Light and Clear Light Saunas as part of its wellness services. Beyond these sauna offerings, the spa provides a diverse array of medical and rejuvenating services, including Softwave TRT, numerous IV Infusion options, and supplements. The practice is noted for its personalized, concierge-style medical care. Many guests appreciate the compassionate and competent care from Dr. Julie McGregor, who is frequently mentioned for taking significant time with patients to address complex health issues. The attentive and helpful staff is also a positive highlight for many visitors. However, spa-goers report significant inconsistencies and concerns. Several guests describe dangerous medication errors and inadequate physical examinations during appointments. The practice operates on a cash-pay model, which guests find expensive, with high out-of-pocket costs for visits and services. Appointment scheduling is described as difficult, with reports of favoritism and long wait times. Furthermore, the spa has abruptly canceled ongoing infusion services for some patients, forcing them to seek care elsewhere. While some find the care invaluable, others feel the practice operates more like a boutique than a reliable medical facility due to these operational glitches and high costs.
What Reviewers Love
- Dr. Julie McGregor is frequently praised for her compassionate, thorough, and personalized approach to patient care.
- The staff is described by many as attentive, pleasant, and helpful during visits.
- The spa offers specialized wellness services like Red Light Saunas and vitamin C infusions.
Amenities
Frequently Asked Questions
What is the pricing model for appointments and services?
The practice operates primarily on an out-of-pocket, concierge model. Guests report high costs for office visits and note that the spa does not accept some major insurance plans, including Medicaid and Aetna.
Is it difficult to schedule an appointment?
Yes, some guests report significant challenges with scheduling, including long wait times of several months for new appointments and perceived inconsistencies in availability.
Does the practice provide ongoing infusion therapies?
While IV and vitamin C infusions are offered, the spa has discontinued infusion services for some established patients mid-treatment, requiring them to find alternative providers.
