The Spa & Salon at East Wind

The Spa & Salon at East Wind

🔆 Infrared Sauna 🔥 Traditional Sauna

📍 5720 NY-25A, Wading River, New York, 11933

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⭐ 4.4 (189 reviews) View on Google

What Visitors Say

What Visitors Noted

• small sauna and steam room• no cold plunge mentioned⚠ mixed feedback on staff⚠ mixed feedback on massage quality• unfriendly front desk• poor management response• services ended early• expensive pricing• outdated spa facilities• hard to find location• no clear signage• disappointing manicure/pedicure• rushed services• poor facial quality• loud quiet room• construction noise disturbance• reduced room amenities• limited beverage selection

Cold Plunge & Sauna

The Spa & Salon at East Wind provides separate men's and women's saunas and steam rooms within its 10,000-square-foot facility. Spa-goers note these thermal amenities are on the smaller side. The venue does not offer a cold plunge.

Atmosphere

The spa is located in a basement area that some guests find hard to locate due to a lack of clear signage. The decor is noted by some as being outdated. The designated quiet room is reported to not always be quiet. The overall hotel building has a distinctive smell, described by one guest as reminiscent of tortellini.

Pricing

Guests frequently describe the spa services as very expensive. There is no mention of membership options or day passes in the available feedback.

Staff

Feedback on staff is mixed. Some guests report very nice and accommodating therapists, with specific praise for a massage therapist named Danny who listened attentively. However, other experiences include unfriendly front desk personnel who were not welcoming, and management who were dismissive of complaints. One guest reported a manager calling them a liar and offering only a small voucher after a service complaint.

Additional Amenities

Beyond the thermal suites, the spa features an array of treatment rooms, spacious couple’s suites, locker rooms with rain showers, and a relaxation lounge. The on-site, full-service salon is popular for wedding parties, with bridal parties reporting great results for hair and makeup from personable artists. The venue is part of a larger hotel complex that includes a restaurant, though service there has been inconsistent.

What Reviewers Love

  • The on-site salon receives consistent praise for hair and makeup services, especially for wedding parties.
  • Some massage therapists, like Danny, are noted for being attentive and providing great treatments.
  • The front desk staff is described as really nice by some guests.

Amenities

Separate men's and women's saunasSeparate men's and women's steam roomsTreatment roomsCouple’s suitesLocker rooms with rain showersRelaxation loungeFull-service salonRestaurant

Frequently Asked Questions

Does the spa have a cold plunge?

No, the spa does not offer a cold plunge.

Are the sauna and steam room facilities large?

Spa-goers note that the separate men's and women's saunas and steam rooms are on the smaller side.

Is the spa easy to find within the hotel?

Some guests report difficulty finding the spa, which is located in the basement, due to a lack of clear signage.