The Fitness Mill
📍 1707 Oriskany St W, Utica, New York, 13502
What Visitors Say
What Visitors Liked
What Visitors Noted
The Fitness Mill includes a sauna and steam room within its standard membership, providing members with heat therapy and relaxation amenities. While specific details about the sauna's temperature or type are not elaborated upon in member feedback, the inclusion of these wellness features is a consistently noted value. The gym also offers a tanning bed, with premium memberships granting unlimited use of a Hydromassage bed and Redlight therapy system; general members can access these for a small fee. This combination of recovery and wellness amenities contributes to the perception of good value for the membership cost. Beyond the sauna and steam room, this gym features a modern facility with a wide variety of brand-new, top-of-the-line exercise equipment, including a dedicated free weights area known as "the zoo" which members find clean and organized. The gym provides yoga group classes and personal training. The atmosphere is generally appreciated, and the staff is described as nice and outstanding. However, members report significant concerns regarding facility upkeep. These include equipment frequently being in disrepair or out of service, broken water fountains and bottle fill stations, and cleanliness issues in locker rooms and bathrooms, sometimes accompanied by unpleasant odors. The layout is noted as crowded and inefficient when the gym is busy. Management responses to feedback are sometimes viewed as defensive, and the membership cancellation policy is cited as difficult.
What Reviewers Love
- The gym offers good value, with a sauna, steam room, and other wellness amenities included in the membership.
- The facility is modern and features a wide variety of brand-new, top-of-the-line exercise equipment.
- The staff is consistently described as nice, outstanding, and friendly.
Amenities
Frequently Asked Questions
What wellness amenities are included with a membership?
A standard membership includes access to the sauna, steam room, and tanning bed. The Hydromassage bed and Redlight therapy system are included with a premium membership or available for a small fee with a general membership.
What are the common complaints about the facility?
Gym members frequently mention issues with broken equipment, non-functional water fountains, and cleanliness concerns in the bathrooms and locker rooms, including unpleasant odors. The layout can feel crowded and disorganized during peak hours.
How is the equipment and overall facility?
The gym offers a modern facility with a great variety of new, top-of-the-line equipment. However, members note that pieces are often out of service, in disrepair, or have ripped covers, and maintenance responsiveness has been a concern since the change in ownership.