Casa Cipriani New York | Spa and Wellness

📍 10 South St, New York, New York, 10004

Cold Plunge & Sauna

This spa offers a steam room and a sauna, which guests frequently use to relax after activities like yoga classes. The thermal facilities are a central part of the wellness experience, providing a peaceful retreat for recovery. The reviews do not mention a cold plunge pool or specific contrast therapy protocols.

Atmosphere

The spa features unique cast iron architectural details and state-of-the-art equipment within an intimate, luxurious environment. Spa-goers describe the overall ambiance as gorgeous, appreciating the luxury amenities. However, some guests note that external noise from helicopters and sirens can be audible and disruptive to the tranquil experience.

Staff

Feedback on staff is mixed. Many guests highlight excellent, courteous, and professional service from the front desk, doormen, bar staff, and the spa concierge. Specific team members like spa manager Symone and aesthetician Samantha receive exceptional praise for their knowledge and thoughtful service. Conversely, some guests report impersonal or mediocre experiences with certain massage therapists, citing a lack of attention to detail and a cold demeanor.

Additional Amenities

Beyond the thermal facilities, the spa provides a full range of services including massages, facials, and yoga classes. The attached gym is described as amazing. Some guests note the absence of a post-treatment lounge or relaxation area, and that amenities like post-service tea are not consistently offered.