Maximum Tan
📍 8400 Lewiston Rd, Batavia, New York, 14020
What Visitors Say
What Visitors Liked
What Visitors Noted
Maximum Tan in Batavia provides a wellness spa experience centered on advanced tanning and recovery technology. The spa features a Clearlight Infrared Sauna, which guests use for detoxification, stress relief, and muscle recovery. This amenity is a core part of the wellness offerings, alongside specialized equipment like the Poly red light therapy bed and the Wave bed. Spa-goers report that these services contribute to reversing aging effects and supporting both mental and physical health. The facility offers advanced hybrid tanning beds with red light technology and cutting-edge spray tanning services in a clean, upscale environment. The staff receives consistent praise for being friendly, helpful, and informative, with many guests noting personalized service where team members remember their preferred equipment. The atmosphere is described as welcoming, with spa-goers appreciating the polite and knowledgeable team. However, some guests have reported significant issues with customer service follow-up, billing, and contract clarity. Concerns include miscommunication about package renewals, unresponsive management to private inquiries, and excessive charges, leading to advice for potential visitors to carefully review all terms before signing agreements. The venue aims to deliver a luxury experience, with many loyal guests considering it their go-to destination for UV therapy and wellness treatments.
What Reviewers Love
- The staff is frequently praised for being friendly, helpful, and providing personalized service.
- Guests appreciate the wellness spa equipment, specifically the infrared sauna, red light therapy, and Wave bed for health benefits.
- The Batavia location is noted for its clean, upscale environment and is a go-to for many for UV therapy.
Amenities
Frequently Asked Questions
What wellness spa equipment is available?
The spa offers a Clearlight Infrared Sauna, Poly red light therapy, and Wave bed therapy alongside advanced tanning beds.
How is the customer service?
Many guests find the staff to be friendly, helpful, and capable of providing personalized service. However, some have experienced poor follow-up on billing or contract issues and difficulty resolving concerns through private communication.
Are there any concerns with memberships or packages?
Some spa-goers advise caution, noting potential issues with package expiration, miscommunication on terms, and unexpected charges. They recommend reading all fine print carefully before signing any agreement.