Genesis Health Clubs - Lee's Summit West

This gym offers a large range of equipment and unlimited group exercise classes, including Yoga, Cycle, Zumba, and Group Fight, led by highly-trained instructors. Certified personal trainers are available for a more personalized approach to health and wellness. Gym members appreciate the spacious layout, the wide variety of equipment, and the overall cleanliness of the facilities, particularly noting the well-maintained restrooms. The staff and club manager receive consistent praise for being friendly, helpful, and professional, with specific mentions of trainers like Manaan for being attentive and knowledgeable. The atmosphere is described as welcoming and uplifting.

However, members note significant concerns regarding equipment maintenance and reliability. Specific issues include unsteady stair machines with slipping chains and wobbling frames, which have been associated with member injuries. Other equipment concerns involve scarce and mismatched weight plates. The facility itself is described by some as outdated and in need of renovation, with mentions of worn carpet and a general feeling of neglect compared to other locations in the chain. Additionally, members report that the billing and cancellation processes can be unclear and unreliable, leading to unexpected charges. The gym is not open 24 hours, inheriting the schedule of its predecessor. Despite these drawbacks, many members value the great membership deals, the extensive equipment selection, and the positive interactions with staff.