LA Fitness
📍 Sherwood Plaza, 1 Dean Rd, Natick, Massachusetts, 01760
What Visitors Say
What Visitors Liked
What Visitors Noted
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This LA Fitness location provides a sauna as a consistent post-workout recovery amenity for gym members. The sauna is noted as a reliably available feature within the wellness offerings, with members frequently mentioning its availability. However, specific details regarding sauna type, temperature, or cleanliness are not detailed in the provided feedback. There is no mention of a cold plunge or contrast therapy facilities at this venue.
Atmosphere
The gym atmosphere is described as extremely crowded, with long waiting times for machines. Members note the facility can be uncomfortably hot, with staff indicating they cannot control the temperature as it is set by the main corporation. Concerns are raised about poor cleanliness, a bad odor, and noise disturbances from other guests.
Pricing
Membership pricing is noted at approximately forty dollars per month. A valued feature is the buddy membership program, which allows a member to bring two guests per visit, enabling cost-sharing between workout partners.
Staff
Feedback on staff is mixed. Individual staff members, such as Ryan Hanley, receive praise for providing clear, quick, and helpful service during sign-up and membership changes. Conversely, other experiences, particularly with management regarding cancellations and billing issues, are reported as negative, with some members describing interactions as unhelpful or dismissive.
Additional Amenities
Beyond the sauna, the gym features a spacious workout area with a wide range of cardio and strength equipment. However, members report that much of this equipment is broken, rusty, dirty, or has worn-out cushioning. The pool has been closed for a long term without maintenance or explanation.
What Reviewers Love
- The availability of a sauna for post-workout recovery is consistently noted.
- The buddy membership program is appreciated for allowing cost-sharing with guests.
- Staff member Ryan Hanley is specifically praised for his knowledgeable and helpful service.
Amenities
Frequently Asked Questions
Is there a sauna at this gym?
Yes, this LA Fitness location offers a sauna as a post-workout recovery amenity.
What is the buddy membership program?
The buddy membership allows a member to bring two guests per visit, which members highlight as a way to split the cost of the approximately forty-dollar monthly fee.
Why is it so difficult to cancel a membership?
Members report significant difficulties with cancellation, including requirements for in-person requests with unavailable managers and continued unauthorized billing. The Federal Trade Commission has filed a lawsuit against LA Fitness's operators over these practices.
