Lotus spa
📍 401 Radio City Dr, North Pekin, Illinois, 61554
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This spa offers a complimentary sauna for guests to use, which is noted as a valued amenity. However, spa-goers have reported significant issues with the post-sauna facilities. Guests describe the shower as filthy, with hair in the drain, and have been provided with ripped, damp, and stained towels, which has led some to skip using the shower entirely.
Atmosphere
The spa receives praise for its clean and relaxing atmosphere. Guests describe the facility as very clean and note the artfully done design layout, which contributes to a tranquil environment. The massage tables are also noted for being comfortable, enhancing the overall relaxing experience.
Staff
Staff members, including a technician named Dani, are frequently described as friendly and very good. Dani, in particular, is noted for doing an excellent job and a wonderful job on specific treatments like lower back massage. However, some guests report unprofessional service interruptions, with technicians leaving during a service to answer the door or other employees walking in and carrying on conversations.
Additional Amenities
Beyond the sauna, this spa provides a holistic wellness experience focusing on massage therapy and nail care. Services include couples massage, scalp cleanse (head spa), facials, shoulder massage, and full pedicures. Some equipment, such as pedicure chairs and head spa tools, has been reported as non-functional or used by staff who seem inexperienced with them.
What Reviewers Love
- The spa is consistently praised for being very clean and having a relaxing atmosphere with artful design.
- Technician Dani receives specific positive mentions for providing excellent and friendly service.
- The couples massage session is highlighted as a great experience that guests 100% recommend.
Amenities
Frequently Asked Questions
Is the sauna free to use?
Yes, the spa offers complimentary use of the sauna for guests.
What services are available besides massage?
The spa offers a range of services including nail care (pedicures), facials, scalp cleanses (head spa), and shoulder massages.
Are walk-in appointments available?
Guests have reported being turned away or facing long waits for walk-in appointments, and have sometimes been redirected to another location, suggesting booking in advance is recommended.