Palm Beach Tan
📍 1837 Homer M Adams Pkwy, Alton, Illinois, 62002
Pricing
| Service | Price |
|---|---|
| Membership | Wellness Plus: $69.95 (unlimited Clearlight services and Wellness Red Light, up to 2 sessions/day, includes all Wellness services). Sauna: $49.95 (unlimited Clearlight Infrared, 1 session/day, 50% off Clearlight add-on services). Red Light: $49.95 (unlimited Wellness LightStim Beauty Panel, 1 session/day, 50% off Clearlight add-on services). |
| Wellness memberships include auto-bill options: Wellness Plus $69.95, Sauna $49.95, Red Light $49.95. Equipment may vary by location. Sessions expire 45 days from purchase for some packages. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
This spa offers a Clearlight Infrared sauna featuring full-spectrum infrared technology, providing guests with heat therapy for both mental and physical benefits. The sauna facilities serve as a dedicated space for relaxation and heat therapy. Beyond the sauna, Palm Beach Tan in Alton provides a range of tanning and wellness services including tanning beds, spray tanning, and red light therapy. The venue is noted for its state-of-the-art equipment aimed at helping guests look and feel their best, with membership options starting under $20 a month. Spa-goers frequently highlight the knowledgeable and friendly staff. Guests appreciate employees like Emily, Eve, and Shay for being extremely helpful, informative, and professional in guiding product selections and membership plans. The atmosphere is described as welcoming, with staff who make visitors feel welcome each visit. However, some guests have reported issues with account management, including billing errors and unprofessional handling of requests to freeze accounts or update payment information. The overall sentiment from guests indicates a venue where personalized service and product expertise are significant draws, though attention to administrative detail is occasionally noted as an area for improvement.
What Reviewers Love
- Staff members like Emily, Eve, and Shay are consistently praised for being knowledgeable, friendly, and providing excellent customer service.
- The venue offers helpful product guidance and membership options tailored to individual needs and budgets.
- Guests appreciate the welcoming atmosphere and professional service during their visits.
Amenities
Frequently Asked Questions
What types of wellness services are available?
The spa offers infrared sauna sessions, tanning beds, spray tanning, and red light therapy.
Are the staff knowledgeable about products and services?
Yes, many guests note that staff members like Emily, Eve, and Shay are extremely helpful, friendly, and knowledgeable in guiding product choices and membership options.
Have there been any issues with billing or account management?
Some guests have reported experiences with billing errors and unprofessional account handling, such as failures to update bank information or freeze accounts as requested.
