HOTWORX - Johns Creek, GA - Alpharetta
📍 3005 Old Alabama Rd, Johns Creek, Georgia, 30022
What Visitors Say
What Visitors Liked
What Visitors Noted
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This 24-hour infrared fitness studio offers virtually instructed workouts within private infrared sauna rooms. The core experience revolves around the application of infrared energy and heat, which gym members frequently describe as a transformative and beneficial component of their routine. Members specifically engage in 15-minute High-Intensity Interval Training (HIIT) sessions and other formats like Hot Bands and Hot Warriors within the heated sauna environment. The preheated saunas are noted as a convenient feature, and many members report feeling great after each infrared sauna session. The cleanliness of the sauna facilities is a point of feedback, with some members noting the need for more thorough cleaning to address insect presence.
Staff
The staff receives consistent praise for being friendly, helpful, and creating a welcoming atmosphere. Specific team members like Nicole are highlighted for providing excellent customer service, such as preheating saunas for members. Another manager, Jocelyn from the Smyrna location, is noted for her exceptional care and assistance in resolving member concerns. The staff contributes to a supportive community atmosphere where members smile and support one another.
Atmosphere
The gym offers a 24-hour schedule that members find incredibly convenient. The environment is described as clean and inviting by many, fostering a supportive community feel. However, some members note issues with an overcrowded equipment setup in the workout rooms, finding it difficult to maneuver. Additional feedback mentions problems with overflowing trash and loud music playing in the studio, which can be disruptive to members using their own audio.
What Reviewers Love
- Members consistently praise the infrared sauna workouts, noting they feel great after each session.
- The friendly and helpful staff, including Nicole and Jocelyn, are frequently highlighted for excellent service.
- The 24-hour access and convenience of the virtually instructed sessions are major appreciated benefits.
Amenities
Frequently Asked Questions
What types of workouts are offered?
The gym offers virtually instructed, sauna-based workouts including 15-minute High-Intensity Interval Training (HIIT), Hot Bands, and Hot Warriors sessions.
How is the cleanliness and maintenance of the facility?
While many members find the studio clean and inviting, some feedback indicates occasional issues with overflowing trash and the presence of insects, suggesting variability in maintenance.
What is the staff like?
The staff is consistently described as friendly, helpful, and welcoming. Specific staff members like Nicole are commended for proactive service, such as preheating saunas.
