Palm Beach Tan
📍 312 E 9 Mile Rd, Pensacola, Florida, 32514
What Visitors Say
What Visitors Liked
What Visitors Noted
Additional Amenities
This spa offers infrared sauna services as part of its wellness treatments, providing a space for heat therapy and relaxation. Beyond this, the spa is primarily focused on tanning services. Spa-goers appreciate the multiple tanning options available, ranging from basic beds to high-end models. The spray tan technology receives particular praise for its ability to match skin tone precisely and deliver quick, effective results.
Staff
Guests frequently note the friendly and helpful staff, with specific mention of team members like Ashlyn who are commended for being super friendly and thoroughly explaining services. However, experiences with staff are mixed, with some guests reporting instances of extremely unfriendly service and feeling rushed or dismissed, especially concerning billing inquiries.
Pricing
The spa offers monthly membership packages. Some guests find the pricing to be outrageous compared to local competitors. There are significant reports of billing and payment issues, including unwanted membership enrollment and unexplained account balances despite bank statements showing payments. A manager is mentioned in the context of addressing cleanliness concerns.
Atmosphere
Feedback on the facility's condition is highly mixed. Many guests praise the venue as a nice place with very clean facilities. Conversely, numerous reports cite major cleanliness issues, including tanning beds described as disgusting and full of hair and dead skin. Equipment maintenance is a consistent problem, with mentions of broken heaters in spray booths, non-working misters, and tanning beds with multiple bulbs out, which staff attribute to a lack of product support from corporate.
What Reviewers Love
- The spray tan technology is highly praised for its accuracy and speed.
- Many guests find the staff to be friendly and helpful.
- The venue offers a wide selection of tanning options to suit different needs.
Amenities
Frequently Asked Questions
What tanning options are available?
The spa offers a range of tanning options from basic beds to high-end models, as well as spray tan booths with technology praised for precise skin tone matching.
Are there any common issues reported by guests?
Guests frequently report billing and membership problems, inconsistent staff friendliness, unreliable operating hours with unexpected closures, and maintenance issues like broken equipment and, in some instances, unclean tanning beds.
Does the spa offer any wellness services beyond tanning?
Yes, the spa provides infrared sauna services for heat therapy and relaxation as part of its wellness offerings.
