Sundays Sun Spa Wellness
📍 10915 Baymeadows Rd, Jacksonville, Florida, 32256
What Visitors Say
What Visitors Noted
Sundays Sun Spa Wellness is a long-established wellness destination with multiple locations, including its Baymeadows site in Jacksonville. The spa provides a Personal Thera-Sauna service, which guests can utilize for relaxation and rejuvenation. This offering is part of a broader suite of wellness services that harness light therapy. The venue also features Red Light Therapy, Slim Sculpt treatments, and Spectrum 7 for total body rejuvenation. A core service is professional spray tanning, specifically using the Versapro spray booth system. However, spa-goers report significant operational challenges at this location. Multiple guests describe persistent billing and membership issues, including accounts being charged after cancellation and holds not being properly processed. The spray tan equipment is noted to sometimes malfunction, leading to uneven application. Feedback on staff is mixed, with some encounters described as friendly but others citing unprofessional service, including giggling at mistakes and rude management interactions. Several guests express frustration with management's handling of complaints and a perceived lack of owner accountability. These recurring problems have led some long-term patrons to seek services elsewhere, despite acknowledging the quality and cleanliness of the tanning beds at other locations in the chain.
What Reviewers Love
- The tanning beds are noted to be top quality and consistently clean.
- Some interactions with staff are described as friendly and kind.
- The spa offers a variety of light therapy and body contouring services like Red Light Therapy and Slim Sculpt.
Amenities
Frequently Asked Questions
Are there issues with membership cancellation and billing?
Multiple guests report being charged after canceling memberships or placing accounts on hold, citing paperwork errors and a lack of proper follow-through from staff.
How reliable is the spray tan equipment?
Some spa-goers have experienced malfunctions with the Versapro spray booth, including solution streaking and incorrect settings selected by staff, which can lead to unsatisfactory results.
What is the management's response to customer complaints?
Guests describe management as sometimes unprofessional and unresponsive, with reports of rude interactions and a lack of follow-up on promised refunds or calls from the owner.
